Question about Maytag Neptune MAH5500B Front Load Washer

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Burning Smell - smoking coming out of it

I used my MAH5500B Neptune today and the entire laundry room filled with smoke and when I opened the door, smoke oozed out of the washer.

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  • jdyercdp Jul 21, 2008

    Same here ... I took the back panel off hoping to find something hot or melted ... No luck

  • Anonymous Mar 18, 2014

    Load finished open the door &burnt smell & faint smoke coming from machine, is it broken?

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I believe we tracked it down to the pressure switch mounted on the drain pump. The device had a strong electrical burn smell and is positioned where it could easily have smoked the basket. We're putting the washer back into service and if I have a recurrence I will post the information. BTW ... Replacement was simple and the part was $26 including shipping.

Posted on Jul 22, 2008

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

The water will not go into tub, keeps overflowing and flooding my laundry room


If the water will stop filling when you stop the machine, then you need to replace the "pressure switch" on the unit. Here is the part to order.

If you have to turn the water off at the faucet to get it to stop filling, then you need to replace the "water inlet valve" on the unit. Here is that part to order.

Nov 09, 2012 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

At beginning of wash cycle when washer is filling also fills the liquid fabric softener and goes in with the laundry detergent then there is no fabric softener for the rinse cycle.


Hello, Thank You for using FixYa. I will be helping you today.Sounds like the softner valve is stuck open. You would have to open the top and start the cycle and see if the softner valve is getting power to it. If its not and water is comming through it is stuck open and needs to be replaced. If it is getting 120volts to it the control board would have to be replaced.
Thank You and please rate my answer if it was helpful..

Jun 12, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Hi! I have a Maytag Neptune front loading washer machine. On a few occasions I have found a small amount of water in the drum before starting my weekly laundry. Today when I went to start my laundry...


Hi from retired Englishman in SW France,

This is symptomatic of a water control valve not closing completely- its no power/fail position is closed.
Whichever it is, hot or cold, needs replacing!
Service call ;-0(
Good luck,
John C

Mar 06, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I am trying to hook my washer up to a laundry room valve, but it keeps leaking and giving a "NF" code... Is the valve faulty or does my washer need a new hose to hook up to a brand new home's valve?


try changing the washers in the hoses / don't use red outside hose washers/ but hi pressure for fill hoses . home depot should have them . and ck the valve screens at the washer side . clean screens good washers . ( water flow's and washer should work .. mm

Dec 07, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MOLD REMOVAL FROM WASHER RUBBER BOOT


Try this:

Run an empty load and as soon as water has filled and the washer begins to run, open the washer door (probably have to pause the washer via the control panel) and add 3 - 4 cap fulls of regular bleach. If you don't have regular bleach, you can try vinegar. After cycle completes, open washer and wipe the entire gasket with an old towel.

When washer is not in use, prop the door open so the inside can fully dry.

Please report back here with the results and if you are still having problems, we can take the next steps if needed.

Aug 04, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front loader washer--door won't open but lock light off


Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Mar 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Washer


Excellent, glad to hear we could help.

Jun 14, 2008 | Maytag Neptune MAH5500B Front Load Washer

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