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Microsoft Office Outlook

Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:Documents and SettingsOwner.YOUR-A595C864D0Local SettingsApplication DataMicrosoftOutlookOutlook.pst. Quit Outlook and all mail enabled applications, and then use the Inbox repair tool (scanpst.exe) to diagnose and repair errorsin the file. For more information about the inbox repair tool see HELP.

I have run the scanpst.exe and nothing works, I also searched for the Inbox Repair Tool...My version is 2007 Prior version was 2003 and we overwrote it thinking this would coorect the problem...I have all information for the 2007 purchase...Please help...I have all my tracking for my email....that needs to be restoreed

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  • Anonymous Jan 22, 2009

    the solution did nothing, are there typos in the Bety's description by any chance?
    example did not help at all: Start: Run. . and enter something like "C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /cleanprofile .


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Run Outlook from a command line with the /cleanprofile switch appended to the command.

To find the correct command line, right click on a shortcut for Outlook and go to Properties. Copy the information in the Target field and Paste it to the command line. If there is already a command option, remove it and add /cleanprofile after the closing quotation mark. (Add a space before /cleanprofile)

For example, go to Start: Run. . and enter something like "C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /cleanprofile .

Then add a new profile. Be sure to check the check box for "Set as default profile". Note: You cannot see this option unless you click on the "Options >>" button.

This should fix the problem.

Posted on Jul 02, 2008

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I keep getting an error message that says, "Microsoft Outlook. Cannot open the Outlook Window. The set of folders cannot be opened. Errors have been detected in the file C:\Users\my name\AppData\Loc


To resolve this problem, use the following steps. On the Start menu click Run. In the Run dialog box, type the following command:

Outlook.exe /resetnavpane

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1. In Outlook 2007, click the Tools menu and select Options.
2. In the Options dialog box, click the Mail Setup tab and then click the Data Files button.
3. In the Account settings window, you will see all of your personal Outlook data files listed. Here, you want to note the full path to each data file. On my system, my Outlook personal and archive folders are stored in the C:\Documents and Settings\Your Username\Local Settings\Application Data\Microsoft\Outlook folder.
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Now that you have the location of your Outlook data files, you need to check and repair them using the Microsoft Office Outlook 2007 Inbox Repair Tool-SCANPST.exe. By default, you should see SCANPST.exe in the Microsoft Office installation folder's "Office 12" subfolder. On my system, SCANPST.exe is located in C:\Program Files\Microsoft Office\Office 12. For additional information on SCANPST.exe, take a look at the Microsoft Knowledge Base article, "How to use the Inbox Repair Tools to recover e-mail messages in Outlook 2002 and Outlook 2003."

To check and repair your Outlook data files, follow these steps:

1. First, close Outlook 2007.
2. Use Windows Explorer to browse to SCANPST.exe, then double-click it.
3. When the Outlook 2007 Inbox Repair Tool opens, click Browse and navigate to the Outlook data file location that you found earlier. Note that you will need to check each file listed. On my system, I start with the file archive.pst. To check that file, you would select it in the "Select File to Scan" dialog box and then click Open.
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Try to open Outlook in safe mode. Follow thses steps to do it.

1.Click on start button (for Vista it will be Windows button ) and click on Run.
2.Type outlook.exe /safe and press enter.
3.If outlook is not starting then we have to do a detect and repair. Follow these steps to do that.

Detect and repair.

1.Click on Start button (for Vista it will be Windows button ) and click on Run.
2.Type outlook.exe /safe and press enter.
3.Go to Help tab in Outlook and select office diagnostics, click on continue and click on Run Diagnostics.

Method 2:

Try to open Outlook without addins.

1.Click on start button and click on Run.
2.Type outlook.exe /a and press enter.

If he can open Outlook in this way, then the third party addins are causing the issue. This can be resolved by
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1.Open Outlok and click On the Tools menu, click Trust Center, and then click Add-ins.(for Office 2007).
2.In the Add-ins box, identify the add-in that you want to disable and note the Add-in type located in the Type
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3.Select the Add-in type in the Manage box and then click Go.
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  • Method3:

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    2) Now select Outlook and right click on that & select properties.
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    3) Now click on Compatibility tab and Uncheck the checkbox "run this program in compatibility mode" and at last click on Apply then OK. You can see the following image for this.
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