Question about Microsoft Windows XP Professional
Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:Documents and SettingsOwner.YOUR-A595C864D0Local SettingsApplication DataMicrosoftOutlookOutlook.pst. Quit Outlook and all mail enabled applications, and then use the Inbox repair tool (scanpst.exe) to diagnose and repair errorsin the file. For more information about the inbox repair tool see HELP.
I have run the scanpst.exe and nothing works, I also searched for the Inbox Repair Tool...My version is 2007 Prior version was 2003 and we overwrote it thinking this would coorect the problem...I have all information for the 2007 purchase...Please help...I have all my tracking for my email....that needs to be restoreed
Run Outlook from a command line with the /cleanprofile switch appended to the command.
To find the correct command line, right click on a shortcut for Outlook and go to Properties. Copy the information in the Target field and Paste it to the command line. If there is already a command option, remove it and add /cleanprofile after the closing quotation mark. (Add a space before /cleanprofile)
For example, go to Start: Run. . and enter something like "C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /cleanprofile .
Then add a new profile. Be sure to check the check box for "Set as default profile". Note: You cannot see this option unless you click on the "Options >>" button.
This should fix the problem.
Posted on Jul 02, 2008
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