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Printer will Not recognize ink cartridge

My problem is the printer will not recognize cartridge. I have removed, cleaned and redone that several times. Is there anything else I can do. My program is under Driver E. Should It be reinstalled to the USB Files? I am trying everything according to help site and it still will not work. I am using 94MX 4Xlife and an HP 95 (C8766W). IF the HP ink is wrong then what other color ink do I use?
Thank you very much.

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  • Anonymous Sep 26, 2008

    the printer will not recognize the ink cartridge...i tried cleaning it bu same thing...it was not recognizesd...somebody know whats causing this?

  • mytaitime Dec 18, 2008

    I installed a new Lexmark color toner cartridge anf the printer will not recognize it- it still shows empty and will not print.

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  • 49 Answers

Even OEM cartriges have a failure rate of 2%. Take the cartridges back for exchange.

Posted on Jul 03, 2008

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1 Answer

Large black cartridge not recognized upon replacement for iP8720


Cheers Tom

In many cases when we place cartridge into the printer, they are not recognized, there may be many reasons why this happens, one of them is that the cartridges have dirty connectors.

The cartridge connectors are making contact with the printer, in this way as information is received and when to inject the ink, it is also who helps identify printer cartridges when they are connected.

Clean connectors cartridges helps in many cases to be recognized by the printer, it is recommended to clean something clean, and a small piece of cloth with water or isopropyl alcohol.

http://www.en.rellenadodecartuchos.com/2015/08/how-to-clean-connectors-connectors-in-ink-cartridges.html

If after cleaning the cartridge connectors, the problem persists, you should clean the connectors but in this case the printer.

For this you need to open the door that gives access to the cartridges, remove the cartridges from the printhead and then with something clean and a cloth to clean the connector head.

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Im putting my refilled cartridges back in the printer and the On Off...

These are possible solutions, but when the cartridges are not recognized by the printer, there are many factors influencing the error and can carry the cartridges are not recognized.

Look electricity, place stronger cartridges - it is possible that are not making contact properly - try to open the side door of the printer, something may be wrong with cartridges.

Take time and see if does not help, write a comment, I'll be around.

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Epson Printers are sensitive in terms of Ink Cartridges.. The latest Epson Printers does not have ink reseter.. Ink reseter are already built-in on the ink cartridges.. The problem on this printer is when you have a cartridge on your printer, let say, 30% of the ink level, even though your ink is new, and you change it without using the right ink replacement method, it will recognize your ink as a 30% ink level. When your ink level drops to 0%, but you have remaining 70% of the ink, it does not recognize it anymore. The chip on the ink cartridge is already registered as an empty cartridge.

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Printer doesnot recognise ink cartridge


  1. Remove the cartridge and reinstall it.
  2. Power cycle the printer, and then remove the cartridge and reinstall it.
  3. If the cartridge heads are blocked then soak them in window cleaning solution or warm water and then clean with a soft cotton swab.
  4. If the cartridge has been filled and still the printer does not print then the circuit of the cartridge may have failed.
  5. If the printer still doesn't recognize the ink cartridge, replace the ink cartridge with a New Retail cartridge.

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1 Answer

Color Ink prints fine but Black ink will not print. Have replaced both black in cartridges and Cleaned several times. Have turned off printer and computer after cleaning. Nothing working.


You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.

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Sounds like your new cartridges are not being recognized, correct?

If not done already please ensure each cartridge has any plastic packing strips (usually with a colored tab) off the outside of the cartridge. Vendors use these to cover the contacts and/or the print heads for shipping and can be tricky to see.

Otherwise please ensure no ink has spilled or leaked into the slot where your printer cartridge goes. Use good computer cleaning swabs or wipes to remove any ink spill or dirt there. Gold contacts should be clean. Good cleaning wipes or swabs will let you remove dirt and ink but not leave fuzz or strands of cloth in printer. At this time you can also ensure no paper or labels etc are left inside covering gold contacts.

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THERE MAY BE MINUTE PARTICLES OF DUST GOT STUCK ON THE CIRCUIT OF YOUR PRINTER IN THE CARRIAGE WHERE YOUR COLOUR CARTRIDGE IS FIXED REMOVE YOUR COLOUR CARTRIDGE FROM THE PRINTER AND GENTLY CLEAN THE CIRCUITS OF BOTH YOUR PRINTER AND CATRIDGE WITH THE HELP OF VERY MOIST CLOTH OR TISSUE.THIS MAY HELP YOU. GOOD LUCK.

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