Acoustic Wave Music System - One of 5 CD's seems to be stuck and won't eject. Just flashes "changer" in digital window. Tried unplugging, but did not reboot.

wilf? this is a wave radio and cd player, what update you're trying to accomplish when the unit is in working condition in the first place?. There's no such thing as an update...

you must open the carrousel or magazine, and dissamble the cd. and then you must LUBE the gear and shaft with little vaseline or grease for to properly function+ replace the belts worn very important. and fix it.
God bless you

Hi, The cd disc is not in his place inside the multichanger, you must open the appliance and try to take out the cd without forcing, otherwise you wil brake the mechanical system,
after this the system will work well.
Thanks.

Have you tried unplugging the player, waiting several seconds and then plugging it back in?This may reset the euipment and cause it to eject the update disc. Be sure to wait when it says wait. Do not force anything. You may damage the unit.Is this an entirely new system? If it is, find your manual and paperwork and call the company support number immediately.

It will work as a manually-operated AUX input, but since there was no remote for the original system so that function won't be available.

Bose has kindly agreed to solve my problem. thank you

I called Bose service. Jason said to unplug for 1minute then plug back in. If the changer does not reboot and operate properly....you call Bose service. They will exchange your cd changer for a new one.
$75 plus tax and return your cd's to you. They will give instructions for the exchange when you call.

I had the same problem and went to the Bose Tech Support site and found this solution. It allowed me to eject the stuck CD. The same problem happened again when I tried to enter another CD but after repeating the process below the CD ejected again and after that it worked fine.
Hope it works for you.

Try performing a reset with your Wave® music system upside down:

1. Unplug the system, flip it upside down, place it on a firm, level surface, then plug it back in again
   
   
2. If the CD ejects when you do this, the system may need to be serviced. Contact Bose® Technical Support or call 1-800-278-1281

I have had a few of these come to my shop. The gears jump out of timing causing the cd lift to jam or become unalligned. The unit will probably have to be disassembled to get the CD out or have it serviced.