Sounds like a defrost problem. Check to see if
there is any frost buildup in the back wall of the freezer. If so, it is not
defrosting as it should.
If you don’t know what these are then unplug the machine and let the ice
melt in the freezer overnight with the door open. Then try it the next day, if
is cooling fine then you need to have a service person replace one of the above
items.
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