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Re: our freezer works fine ....but our frige isnt...
Your automatic defrost system is not working. There is a timer which controls the defrost by turning on the heaters for 18-22 minutes inside the back wall of the freezer section. after the defrost time it returns the system to cooling.
You have one of three items faulty. The timer, the heater or the defrost terminator switch.
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I understand that your are having a problem with your fridge it is not getting cold. However, the freezer is cooling just fine this is a common occurrence when the evaporator fan goes out in the unit. Here is a tip you can follow to help you diagnosis the problem
Check rear wall of freezer to see if you can feel frost about halfway down. If so you likely have a defrost system problem. Three components involved in defrost system, Heater, defrost thermostat and defrost timer or Defrost control (circuit board).
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Model and brand is always helpful when requesting
The fridge gets its cold air from the freezer through a vent(damper)
between the freezer and fridge.The fan in the freezer blows air through
it.There is a flap you adjust with the
fridge temp. control. Make sure it's opening and closing when you adjust the
fridge temp . OR .
If the evaporator coils behind the back panel of the freezer
are icing up because of auto defrost failure that will stop the circulation of
cold air and eventually affect the freezer too.
did anyone help you with this problem? i have a similar problem but my freezer works fine in the summer. it does not stay cold enough in the winter. i keep the frige in my garage as a spare but it's not very helpful when it doesn't work! a repair person told me it was too cold in my garage for the freezer to work...not sure why, the frige part works fine. i'm looking into a blanket insulator from appliance zone to see if that will help.
I had similar problem in that the fan in the freezer that blows freezing air into freezer and over to fridge was not working. Fridge was running warm (over 40 deg and freezer up near 20) Service call around $160 with new fan.
Typically the freezer air is circulated into the frige area to provide cooling. If the circ. fan is not working or the air ducts/channels/dampers are blocked with ice, food, etc. then no cool air will get from the freezer to the frige area. Check all the air channels and to see if the dampers are open along with the circulation fan running. The diagrams at the following link should help you see inside better. If your lower circulation fan is running then you likely have an air return/supply channel blocked with ice and will require an old style defrost (unplug unit and leave doors open for 24 hours to melt ice, etc.). If the fan isn't running then that needs to be replaced. Air channels can freeze up if a door is left open slightly overnight or other moisture enters the freezer/frige.