Question about Canon LaserClass 2060P Plain Paper Fax

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Check Cover/Cart Message -

The above message appeared after a manager took out the toner to get the FX number on the bottom. I have referenced the manual on line and re-inserted the toner several times as to be certain it is in correctly. I have also opened and closed the front cover repeatedly to insure it is closed. I unplugged 3 times. The message is still there and the fax machine will not operate. I have several important documents stored in memory - can you offer any suggestions?

Thank you soooo much....Christine

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If you open the front cover, there is a little white sensor you can see through a slot to the left. this is the sensor for the cover, i just fixed a machine where that little sensor was stuck down to the cover wasn't pushing it in correctly.

Posted on Sep 22, 2008

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Check cover/cart appears. tried changing toner cartridge but message still there. Toner in correctly. is there anything else to check/do?


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It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
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1 Answer

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Press the OPTIONS button
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How do you change (where is it) the drum in the Okifax 5650?


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*
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1 Answer

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3 Answers

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1 Answer

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ok it can be a bunch of things,

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2) Change cartridge and /or clean the 2 metal square contacts under the drum, move the drum cover and you can see the 2nd one, use methylated sririts or equivalent and a cloth. Your cartridge may be faulty/old or has leaked toner on the contacts.
If neither of these work you will have to have a visit from a technician as a circuit board may be at fault.

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