Try the following site: http://useandcaremanuals.com/SearchManuals.aspx?SiteID=4 . Then scroll down or use the Find feature of your browser (under Edit). You want the manual for the TRO200 and TRO300 series toaster ovens for the TRO355. If you have a different model which seems likely (since the TRO300 series aren't convection models), scroll through the list for one that matches the TRO and either the whole model number or the first digit or two. (Usually the model number is on the back of the toaster oven on a plaque with the serial number.)
I hope this helps.
Cindy Wells
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