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I have a Freecom 60GB hardrive. It used to back up only updated/new files but then I had trouble and re-formatted the drive and re-loaded the software from CD. It now seems to be re-saving all files when I plug in the USB cable. The window that used to pop-up showing updated/new files does not appear any more.

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In you software the file images are still there and its searching for it location automatically - refresh or delete the mirroe image of file name which are previous ones.

Posted on Jul 02, 2008

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you can open Computer on your screen and then there is C: drive and Freecom labeled to it. Open first the C drive, click Ctrl + A to highlight everything. Then click Ctrl + C. Then go back to Computer and click Freecom. Then click Ctrl + V. All the files will be transferred to Freecom. Then you may proceed for your next step. That is how you back up files.

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This might not help but my mate brought round his external and we had lots of similiar problems then we found out it was caused by the portale being fat32 and i'm running ntfs it worked for a bit and then we kept getting errors but he wasn't willing to format it to NTFS could work goo luck mate.

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you may need to format it via Computer Management->Disk Management if there is nothing in it.

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Sounds like it needs re-formating.

You might try> http://www.freecom.com/ecSupport.asp

Look through there to see if they have a utility that can sort the problem out....
Or a FAQ section where there might be a bit of help with the problem...

These drives need to be in open air or they can overheat and stop working.

Right click on the F:\ ,click format.

Look to see if the details of the drive are in the window.

Capacity ? 150gb ? or something close.
File system NFTS ?

If these details are there you can format the disk again.

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Have a look here>

http://www.freecom.com/ecDrivers.asp

I can't see any Mac drivers for the drive...

I found this page>

http://freecom-usb-osx.sourceforge.net/

You might be able to get some help here...

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I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.

Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).

If you formatted the drive as FAT, re-format it as NTFS.

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Hi,
Have you tried moving the files onto your laptop and uncompressing them there?

Did you have Winrar (or any other copressing software) installed on the laptop before you went back to factory settings? Are the compressed files on the external drive in the .zip or .rar (or another) file format?

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Backup file in windows is being compressed the bytes from the original file. YOu don't need to worry unless everything doing good.

Please rate me solved if you like my solution.

Best regards,

Philip

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