Question about Lexmark X6170 All-In-One InkJet Printer

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Won't Print Color

My printer is showing it has color ink in the cartridge but will not print the ink on the paper. Black works fine. What can I do to fix this?

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  • lola_2525 Aug 07, 2008

    I have exact same problem. I tried (and did according to manual) cleaning the head of color ink, still did not work, so installed new cartridge and was SHOCKED when it did not work, either!



    I have made sure it is aligned properly. Soooo, thought, maybe that cartridge was too old, although seal was never broken. Anyway, went to Walmart this evening to buy a brand new color cartridge, but changed mind after I saw the $37.50 plus tax, price tag.



    Computer says the color cartridge is 3/4 full, I have left it in place, figure I ran the 1/4 out doing "test" pages. Test pages did not look right, and half the time gave me 'alignment' errors.

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Check and make sure the box for Print all in black; has not been selected for your printer. Make sure the ink cartridge nozzles are not clogged and that the ink cartridge has been aligned correctly. Hope this helps.

Posted on Jul 29, 2008

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