Question about Dymo LabelWriter 400 Thermal Printer
I have just successfully installed a new Dymo 400 on my XP system. It won't print. Am I meant to change any settings or should it just print with default settings on installation. I am using standard size labels. Please help.
I had the same problem and accidently discover it was something very simple...at least in my case. I noticed the power cord connection was very good.. I notice the light on the transformer (cord) was sometimes green then it would go out. When I unplugged and then put some force into reconnecting the printer worked. Hope that helps.
Posted on Oct 06, 2008
This is the response from dymo stamp. I did as they said and am now printing stamps again.
We have seen this cause problems with the .NET framework Microsoft uses and Dymo Stamp uses. Follow these steps to correct it Step 1: Download Microsoft Windows Installer CleanUp Utility
2. Save the file on the Desktop.
3. Please double click the msicuu2.exe file to install it on the computer.
Step 2: Remove .NET Framework
1. Click Start -> (All) Programs->Windows Installer Clean Up.
2. Please locate and remove Any .NET Framework 2.0 software.
After that, please perform the following suggestions to reinstall .NET
Framework 2.0 and its updates. Step 3: Reinstall .NET Framework Version 2.0 SP 1
Please download and install the following
Microsoft .NET Framework 2.0 Service Pack 1 (x86
Note: When the "File Download" window appears, please click Save, and follow
the directions to save the file on the Desktop. After downloading all the
setup files, please double-click on each one to install them.
Posted on Apr 28, 2008
You probably didn't damage it, it sounds like you may have knocked loose the thermal printing portion (which is the most important part). There is no easy way for you to repair this but Dymo will usually do it for free under warranty. Their phone number is:
Posted on Jun 25, 2009
There are a few common reasons this is problem can exist.
1.) the incorrect template is used when creating the label
2.) the labels are installed incorrectly - the labels must be loaded and pushed against the left side of the printer and lid closed when printing to ensure the labels don't "wander" out of the sensor's view.
3.) the label sensor is covered by some debris - sometimes a label jam can cause a piece of label to become stuck on the underside of the sensor thus blocking its view. Use quality Dymo labels.
4.) The labels are defective - if you have another roll of the same size, try it to see if it has the samme issue.
Posted on May 06, 2010
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