Question about Nokia 7610

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Balance deduction whenever i switch off my phone, and after restart my balance get deducteed, why so?

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  • kunalsharma Sep 15, 2008

    every time i turn on my my cell my balance gets deducted and i have even talked to vodafone customer care and they say every time i turn on my cell a STD message is sent automatically so my 2 rupees are deducted and i experienced the same trouble when i inserted an airtel sim card.interesting thing is this problem is only of my set because i even tried changing my set and the problem vanished...can any body please help me out here i have tried formating my phone and it was still there...i would really appreciate any usefull solutions guys..??



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This problem belongs to your Network and you should contact the Customer Care of your Network Service Provider.

Posted on Jul 02, 2008


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without internet settings u cannot browse internet.and somehow if u r able to do that and still the amount is getting deducted from the main balance, it is the fault of docomo..catch them.nothing to do with the phone

Nov 02, 2010 | Samsung Cell Phones

1 Answer

I have a nokia 7610. whenever i switch off my mobile and again restart, it causes to deduct the amount of one sms(according to sim). so please provide me appropriate solution.

your mobiLe may have a virus... maybe it is the effect of the virus try to reformat it.. back up all your phone book to sim card all files which is saved to phone transfer it on the memory card then removed the memory card and follow this procedure
1.turn off your phone 2. press and hoLd the foLLowing *,3 and the green key which is the shortcut for caLL 2. when hoLding the 3 keys indicated press and hoLd the switch on key so you will be pressing the 4 keys for the same time just hoLd it untiL the word REFORMATTING is dispLayed on your screen when the reformatting is done try to check if it stiLL deLetes messages... hope it works...

Jul 17, 2010 | Nokia 7610

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Nokia problm

go to tools>settings>connection>packet data>packet data connection>when needed.

Feb 04, 2010 | Nokia N95 Cellular Phone

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I'm trying to connect my pc via hdmi cable to Dell @4201 c and it causes my pc screen to go black and tv does not recognize a connection. I have tried setting pc to tv's native resolution of 1024x768 but...

Urgent Basis Customer Heart Pain Complain:

Sub: Complain For Unexpected deduction from my prepaid valance amount

Dear Sir,
Idea prepaid Cellular Mobile Phone Service Ltd.Gujarat, India

I am a new customer of prepaid idea cellular phone since last 3-4 months. My cell number is 09574827656, IMSI number 404240105156998 and present adress-B1-14 Sundaram Co-Op. HSG society Raveria Park near Moraji Circle Vapi (Valsad) Gujarat, India.
My complain is Unexpected amount Rs-110 at one time has been deducted at dated January14, 2010 from my valance amount Rs 198 at 7.0PM when I observed the balance at 9:30PM my balance was 88 Rs whenever I did not make any call at that period. Than I make a call with customer care officer they tolled me that I am use internet searching but I did not do any such type of searching. On the basis of their telling than I tolled him Pl send me detail of searching they refused my request.
and they completely surrender for giving to me any solid proof supporting to his claim of searching.
Please tell me how can a customer bear such type of unexpected deduction bethought any prove support to customer cry. Again request Give me a acknowdgement supporting to my Complain and do the needful action to support my complain.

Sunil Kumar Singh

Jan 15, 2010 | Dell W4201C 42 in. Plasma HDTV

2 Answers


please update ur phone as early as possible .. its for u ..

Mar 06, 2009 | Nokia N72 Cellular Phone

1 Answer

Nokia N72 is being affected with virus and not working...

To format Cellular Phone Steps are shown below
  1. You can remove the mmc but keep the sim card and restart your phone.
  2. Then press the keys *#7370#.
  3. The phone would ask a confirmation.
  4. Select yes.
  5. Then it will ask for a code.
  6. Type the phone lock code (the default code is 12345).
  7. There you are! your phone will restart with all the phone memory formatted.
  • Also remember that you can reset your phone but not loose any of your personal files (I.E restore the settings that came when you bought the phone while keeping contacts etc) by following the above procedure but using the code *#7780#
  • Don't apply these steps if you are not sure what you are doing.
  • Make sure you have enough battery power before beginning this procedure.
  • Formatting will erase all your contacts/messages, so make a backup of your phone before formatting.
  • If have MMC-card make a backup on mmcstore file !

Mar 03, 2009 | Nokia N72 Cellular Phone

1 Answer

I have a problem with N72 that when i switch off my cell after some time or at same time when i switching on the cell my balance deducted from my a/c. plz give me solution on Thanks...


actually there is a problem with n72.

but anyway....get your sim out of phone and start your phone in offline mode....battery must be fully charged.

reset your phone by going in setting in the menu.

your phone will be restarted none of your data will be lost...

now clean your sim by cotton or cotton cloth using some cleaner.....dry it and insert it.

now start your phoneeeeeeeeeee

if it happens again then contact your service provider and tell them about the problem....(in that case problem is with you sim must then opt for change of sim card..)


take care

Mar 02, 2009 | Nokia N72 Cellular Phone

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