Question about E-Machines eMachines Refurbished EMA SYSTEM BOARD MODEL T2984 eMachines (102257) PC Desktop

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Sound Card "This Device Cannot Start"

In device manager it says my sound card cannot start, which make sense since i can't hear anything from my speakers. the troubleshooting instructions say to uninstall the device and then use the add hardware utility to reinstall then update the drivers. However as soon as i try the Add Hardware step i get a BSOD. the first time this happened it also corrupted my video drivers and i had to uninstall and re-install them. Second time it happened (decided to try the process again) i didn't bother checking if the video was screwed i just re-installed the drivers. In short where do i go from here? I have a Dell Dimension 8400 P4 3.4 GHz, Nvidia 6800 gt thats been running hot (72-78 celsius) partly becuase of the room temp, and as for the sound card its a Soundblaster Live! 24-bit. I have already downloaded the most recent drivers from Creative labs website as well as the application suite that is needed after re-installing drivers. but they are of little use to me if i can't properly uninstall and re-install the device.

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  • Temper11 Jul 03, 2008

    I've disabled my onboard sound, i somehow managed after many tries to get it working just by disabling both the soundblaster and the onboard then re-enabling the soundblaster and using the windows wizard to install the drivers, the driver installation didn't even complete properly but my sound actually works, its causing lord of the rings online to crash but thats probably becuase of the state of the drivers. i will try your solution to see if i can get a more complete fix. any idea why trying to install the web release drivers results in my video drivers being corrupted and sound card having the code 10 error again??

  • Temper11 Jul 03, 2008

    i took the card out and put it into a different slot, upon restarting windows detected the device and from there sound is working so far, at this point i'm curious if i should now try to install the web release drivers, i'm sure i have the right ones i was very careful about that, everytime i've tried them before it caused problems but maybe now that its been properly re-installed they will be more use.

  • Temper11 Aug 04, 2008

    Ok so all previous issues have been fixed except one. i don't think i posted about this but when i play Lord of the Rings Online or the Kung Fu Panda demo with the sound card enabled the next time i restart or shut down my computer after playing, i will have to reinstall my graphics drivers.

    The reason is that as soon as the system reaches the desktop after booting up the screen goes black, all system lights indicate normal operation of the computer (i have a dell dimension 8400). shutting down booting into safemode and uninstalling the graphics card and then when it restarts the most reliable way to get job done is to go back into safe mode and re-install the drivers (have them on file) from safe mode. at that point everything is fine until i play either of those games with the soundcard enabled. Other games such as the COD4 demo or the Lost Planet demo do no cause this issue.


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I have no sound

Posted on Oct 01, 2008

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Hi,
the soundblaster cards, usually have to set an interupt port IRQ.
This can sometimes conflict, with any other device connected i.e printer/paralel port.
I,d suggest, power off the computer. and remove the mains power cable. then completely remove the soundcard.
either try the card, in a different pci slot, if you have a spare.
or reboot the computer, without the card in at all.
shut-down, power off. re-insert the card and re-install.
also check, the on-board sound card is working correctly if applicable. you may have a conflict between the on-board and standalone ( soundblaster Card ) attempting to share the same driver or resources.
Finally check the motherboards jumper settings ( User Manual ) to enable/disable the onboard sound. if necessary.
And check the settings in BIOS.

Mike @ compurepair.

Posted on Jul 02, 2008

  • Mike Waldron Jul 03, 2008

    Hi,

    Thankyou for your Rating.

    This could be relating, to the Overheating CPU. It would be practical, to remove the CPU Heatsink/Fan. And clean re-seal with a good thermal cement ( Arctic-Silver Or Similar )

    The only real way, to setup these cards is from a new install.

    I still think, the problem is relating to another device Sharing the Same IRQ. Sounblaster cards are reknown for the sharing issues. Other suggestions are to re-install the card in a seperate PCI Slot. And to backup your data, and re-install the system with the blaster on-board at initial settup.



    Regards Mike @ Compurepair.

  • Mike Waldron Jul 03, 2008

    Hi,

    I,d have to say " if it isn,t broken - Don,t fix it "

    Theres so many different blaster-sound cards. if you ensure you get the correct drivers, for the card. it should be Fine.

    Better still, if you can try and get a setup disk. there may also be other various applications. for use with your card. such as a mixer-sound recorder et,c. Good luck and many thanks for your Rating.



    Mike @ Compurepair.

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