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Tune Tools Causing problems with Ipod, Itunes, and Keyboard

Hi I recently got Tune Tools 2.0 to transfer my ipod songs onto my new Alienware m15 laptop. After installing Tune Tools I was told to install Itunes by the program and did so. After connecting my Ipod and Itunes opening I opened Tune Tools that Proceded to tell me that my ipod was not detected, this led to me following instructions from Tune Tools until frustrated. I finally figured it was the program acting up so I uninstalled it then reinstalled it once reinstalled Tune Tools couldn't even Open, there would however be a pop up error message saying something along the lines of, "Out of Range:-I" or close to this. I wondered what that message meant so i went to google and searched but when I began to type in the navigation bar google came out of my keyboard as g66gl3. I made sure I did not perform a type by trying again and making sure I was infact type O's and E's. My only conclusion was that the software had somehow reconfigured my laptop's keyboard. After noticing this i immediatly performed a full System restore and was able to go back to my former Keyboard configuration. I need help with this software...can I return it to best buy....I bought it today after all...Or can I get some tips on how to install that it actually works and doesn't bother my computers settings?

Many Thanks!,

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  • stoleado22 May 03, 2009

    I have the same situation...i got it from best buy and after trying to get in contact with the manufacturer...many times they just told every single time that they can not asist me...and they even referred me to their tech support area in their web site but once again their patches don't even install...infact they don't do anything...

  • jandgpohl May 03, 2009

    have had the same problem with an XP operating system which is usually bulletproof. The software won't detect my ipod-frustrating no matter what I try!! Absolutly no tech support, no number to call and noone to e-mail. Valusoft should be called VALUSUCKS


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I have a different problem. Tune Tools just won't recognize my iPods so I can't do anything. Any ideas for this people?

Posted on Aug 10, 2008

I had the same problem and I actually lost ALL of my songs on my Ipod. I'm not too happy right now and plan to try to return it for at least store credit. I am not happy with this product at all!

Posted on Jul 03, 2008

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Posted on Jan 02, 2017

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