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Question about Canon Color C3220 Copier - Color imageRUNNER C3220 Printer

Error code e000020-0181. all the drums were

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Error code e000020-0181. all the drums were changed with new. error code e000020-0125 appear..

  • edchun Thanks, it works. I appreciate.

    Dec 17, 2010

  • edchun Thanks, This problem solved.

    But another main problem about printed image.

    After printing, very thin white line appear. it looks like scratch. Every image hase same this line exactly same position from top to bottom. Is it kind of dirt on lens? I replaced new fuser, new toners, and new drums. What is the problem and How to fix it? I'm doing in middle of project.



    Ed

    Dec 17, 2010

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1 Answer

Lix Cada

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  • on Dec 17, 2010
  • 3521 Answers
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  • Brand Expert Canon

1 Found Helpful

Answer # 1

Welcome to Fixya

Error you provided means there is something wrong with the toner. Have you replaced the toners?
You may try this torubleshooting. Depress the Additional Function key, then the 2 & 8 keys at the
same time, and the additional function key again. This will display the service mode menu. Touch the Copier key. Across the top of the screen you should see " Function ". Touch it, look for CLEAR in the middle column. Touch it, then ERR, then OK. Turn off the copier and wait a few seconds then turn it back on.

Thank you for using Fixya!

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