Question about Canon Color C3220 Copier - Color imageRUNNER C3220 Printer

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Error code e000020-0181. all the drums were

Error code e000020-0181. all the drums were changed with new. error code e000020-0125 appear..

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  • edchun Dec 17, 2010

    Thanks, This problem solved.

    But another main problem about printed image.

    After printing, very thin white line appear. it looks like scratch. Every image hase same this line exactly same position from top to bottom. Is it kind of dirt on lens? I replaced new fuser, new toners, and new drums. What is the problem and How to fix it? I'm doing in middle of project.



    Ed

  • edchun Dec 17, 2010

    Thanks, it works. I appreciate.

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  • Canon Master
  • 3,530 Answers

Welcome to Fixya

Error you provided means there is something wrong with the toner. Have you replaced the toners?
You may try this torubleshooting. Depress the Additional Function key, then the 2 & 8 keys at the
same time, and the additional function key again. This will display the service mode menu. Touch the Copier key. Across the top of the screen you should see " Function ". Touch it, look for CLEAR in the middle column. Touch it, then ERR, then OK. Turn off the copier and wait a few seconds then turn it back on.

Thank you for using Fixya!

Posted on Dec 17, 2010

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Posted on Jan 02, 2017

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Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
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If you have any suggestion, send E-MAIL to zwu@groupekwa.com

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This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
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