Question about Canon Color C3220 Copier - Color imageRUNNER C3220 Printer

1 Answer

Error code e000020-0181. all the drums were

Error code e000020-0181. all the drums were changed with new. error code e000020-0125 appear..

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Canon Master
  • 3,530 Answers
Re: error code e000020-0181. all the drums were

Welcome to Fixya

Error you provided means there is something wrong with the toner. Have you replaced the toners?
You may try this torubleshooting. Depress the Additional Function key, then the 2 & 8 keys at the
same time, and the additional function key again. This will display the service mode menu. Touch the Copier key. Across the top of the screen you should see " Function ". Touch it, look for CLEAR in the middle column. Touch it, then ERR, then OK. Turn off the copier and wait a few seconds then turn it back on.

Thank you for using Fixya!

Posted on Dec 17, 2010

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Display erro sc 322

This is a Ricoh error code. There is a laser unit synchronization error with the drum unit. I would take out the drum unit of the Ricoh and reseat it to see if that's the problem. You may have a bad drum or a laser unit. If you live in Southeast Florida Advanced business computers is a great source for help. Computer network repair, printer copier maintenance repairs, copier printer leasing and supplies.

Apr 08, 2016 | Ricoh Aficio Mp-1600 Copier

1 Answer

How can i resolve Erreur E000020-0125 pour photocopieur canon IRC 4580i

SALT sensor(replace it or clean window),replace the drum unit,clean or replace ITB unit.Concerning the first two digits of detail code:01-Y,02-M,03-C and 04 Bk.So in your case the problem is in yellow unit...

Sep 26, 2014 | Canon Printers & Copiers

1 Answer

Dear Sir, Our Scanner was showing to change magenda toner and we change with new one, but after end of the process it is showing the error code of E000020-81, even after shutdown 3 times. What else I can...

The error code your gettting E000020 is a drum code (imaging unit). You however do not have the complete digits after the E000020-????. Those digits define which drum needs to be replaced. You don't need to go into service mode to clear the error. You only need to buy the correct drum and put it in with the power off. Once it is replaced and the machine is turned on it will register and clear its internal error code. To help, here is what the ending codes mean. The xx's have further meaning but in most cases all roads lead to the same result (replace drum imaging unit).

-01xx yellow (Y)
-02xx magenta (M)
-03xx cyan (C)
-04xx black (K)

Jun 25, 2011 | Canon imageRUNNER C3200 Copier

2 Answers

I have a Canon IR C3220, and i started off with the yellow drum error code, which i just replaced, and now I'm getting error code E000020-0125. Can you please help me?

It is possible the front door plastic door interlock for the SALT sensor shutter is broken or not in place, (see picture below). If the shutter is not actuated by the interlock, the SALT sensor will error out when trying to perform ATR measurement resulting in an E020. Sub codes will be related to yellow ATR measurementsince it is the first color laid down on the ITB for ATR measurement.

Sep 07, 2010 | Canon imageRUNNER C3200 Copier

1 Answer

I changed the drum but it still reads drum error and i am not receiving faxes. There is a ring so the connections are working. I cant get in to the area where it reads drum set.

Need to know Make and model to be sure.
However, many new machines reset the drum counter by blowing a fuse in the drum cartridge or by recoginition of a new chip in the cartridge. Some require a "Service code" access to reset counter after the drum has been replaced. Need specifics to be more help.

May 11, 2010 | Printers & Copiers

1 Answer

Two weeks ago I saw on Fixya service that my error code E000020-02b0 was a Magenta drum. I replace it this week and ran the printer about 400 copies then the unit stopped and a new code (almost the same)...

There are sensors just underneath that may be covered in excess toner waste. I tend to see that a lot when the company i worked for did canon machines.

Nov 16, 2009 | Canon imageRUNNER C3200 Copier

1 Answer

Paper jam and error code e012 on ir6000

You could very well have a worn registration clutch, it's behind the the gray roller that sits to the right under the drum. Good luck! If that doesn't do the trick you may have to change your transfer settings in service mode

Oct 14, 2008 | Printers & Copiers

1 Answer

Error code u28

It ask me to change the black drum unit. I changed a new one. But the error message is still over there.

If you have any suggestion, send E-MAIL to


Oct 06, 2008 | Panasonic WORKiO DP-C262 Printer

2 Answers

Changing the drum

I fixed the problem (following the user's guide).
1. After reinstalling the new drum unit into the printer, keep the front cover open.
2. Press "Clear/Back" on the machine
3. Press "1" and when the LCD shows "Accepted", close the front cover.

May 14, 2008 | Brother DCP-8040 Copier

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

711 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

94039 Answers

old marine
old marine

Level 3 Expert

1301 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides