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Toshiba sd-310vu dvd player makes noise and says disc error

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The motor that spins the disk rests on rubber shocks. The rear shocks wear out over time allowing the disk to set uneven and rub eventually stopping the disk and giving a disk error. To fix simply put one small flat washer under each of the rear shocks this will level the motor and stop it from rubbing. 

Posted on Mar 13, 2009

I have the same model DVD Player and am experiencing similar problems. I was having trouble with the DVD player locking up during a movie. So far I have cleaned the lens several times with 2 seperate dvd cleaners and even taken the player apart and cleaned the lens manually. After I cleaned the lens myself, I have noticed the lockups are fewer and sometimes the machine can fix itself from a lockup. This model DVD player has a badly positioned gear driving the lens, and a faulty lens alignment. Both can be fixed with a little know-how tho. (Still working on it... hope this information helps you out in some bit)

Posted on Sep 10, 2008

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Posted on Jan 02, 2017

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1 Answer

How can I play a disc reading incorrect and error It worked fine this morning


Try some other discs first or try that on another player, usually if cannot read the disc either a dirty of bad Optical Pickup in the player.

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Hi,
Have you tried several discs?If so,then your DVD player may need servicing and a probable lens replacement.

Thanks!

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After I insert the disc, the digital readout say bAd and the screen states Incorrect Disc.


Hi,
There is an recall from Toshiba for "bad" problem in Toshiba SD-3980 dvd player.

"Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit. If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit."

Click Toshiba Support link for original message, please contact Toshiba and above number for replacement unit.
Hope these info will help you.
Thanks.

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1 Answer

Disc error


HI. if this error is coming up on every disc you insert, this will be a sign of a serious malfunction that is localized in the optical lens assembly. It could eb that the tracking rail motor is damaged or, the entire assembly is not functioning. replacing this failed assembly will fix this issue.

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2 Answers

Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"


Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.

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1 Answer

Toshiba dvd player - SD-1200


Its actually in the troubleshooting manual. Pg 126. Try putting in the disk with the label face up, that might work too,

regards


Jim

Dec 22, 2007 | Toshiba SD-1200 DVD Player

2 Answers

Disc Error


Simple issue, the lead laser cannot read any data, for better result please try to check with the DVD shop.


Hope you like my solution please rate me solved.

Best regards,


Philip

Nov 17, 2007 | Toshiba SD-3980 DVD Player

1 Answer

Toshiba disc error


Check formatted disc see if it's +R,-R and see if Toshiba will play homemade disk or just disc recorded in different format.

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