Toshiba 2.0 external hard drive (by 2 users)
posted by mrtunink on Jul 02, 2008
I have been using this device for 7-8 months on several computers without problems. Recently I have been unable to connect it to the computers. It will not recognize the device. In the device Manager it states that No drivers are installed for this device. I am currently running windows XP.
Comment by mrtunink, posted on Jul 02, 2008
After connecting to USB port the computer responds with a beep. Usually a message appears stating unknown device however I am not able to get the message now. Nothing is running in the hard drive. Valuable information for work is in the hard drive.
Comment by mrtunink, posted on Jul 02, 2008
Bubble message as follows:
USB Device Not Recognized
One of the USB devices attached to the computer has malfunctioned and windows does not recognize.
Message on device manager:
No drivers are installed for this device.
USB Device Not Recognized
One of the USB devices attached to the computer has malfunctioned and windows does not recognize.
Message on device manager:
No drivers are installed for this device.
Comment by mrtunink, posted on Jul 02, 2008
Not sure if this helps but when the external drive is than removed from the computer the device manager list the device status with an ! in yellow and notes windows can not use this hardward device because it has been prepared for "safe removal" bu it has not been removed from the computer. I am unable to safely remove device as it does not appear.
Comment by mrtunink, posted on Jul 07, 2008
It only show the yellow ! symbol when the device is connected. Otherwise it shows the usb port as functioning normal.
Comment by mrtunink, posted on Jul 07, 2008
The yellow ! symbol only appears when the device is connected. Otherwise the USB port shows that it is functioning normal.
1 Other User Has The Same Problem
Comment by eight_track, posted on Aug 06, 2008
I had the same problem - try this.
- Connect the Toshiba to create the issue.
- Right-click My Computer then select Properties.
- From the System Properties window, click the Hardware tab then click the Device Manager button
- Find the Toshiba with the yellow !
- Right-click the item with the yellow ! and select uninstall.
- OK through all the warnings.
- After the uninstall completes, open USB device manager from the System Tray (system tray is the bottom right section that contains your system clock), highlight the Toshiba and stop it as you normally would. Chances are, the USB manager will display unknow device.
- Disconnect the Toshiba from the PC (including the cable).
- Count to thirty or so.
- Reconnect the drive.
- The system will reinstall the device normally.
-eight_track61
Clarification Request
by nilrem, posted on Jul 02, 2008
Do you hear the usb connection signal?
Do you get a little bubble message in the tray area of the computer; if so, what does it say?
Can you hear the drive run inside the box?
To verify the hard drive, you may have to open the box and connect the drive directly to the (assuming ide drive) ide bus.
Best Solution
posted on Jul 03, 2008
Apprenticemrtunink,
Yellow ! simbol show in the usb devices means your usb driver may be corrupt so OS can't recognised the usb devices, u have to reinstall the driver like that way,
At first right click on my computer icon- then select propertices- then "hardware" - then click on devices manager buttons- then select ur devices and right click on it and click propertices then u finds reinstalls button under its propertices click on it and select install software automatically (recomanded) and click on ok. then windows scarch its driver automatically and install it.
Yellow ! simbol show in the usb devices means your usb driver may be corrupt so OS can't recognised the usb devices, u have to reinstall the driver like that way,
At first right click on my computer icon- then select propertices- then "hardware" - then click on devices manager buttons- then select ur devices and right click on it and click propertices then u finds reinstalls button under its propertices click on it and select install software automatically (recomanded) and click on ok. then windows scarch its driver automatically and install it.
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