Canon MP600 won't scan

Have you changed the cabling?

I found that the MP600 printed OK but didn't scan when working through a USB switch. WHen I connected it directly to the PC, it worked.

I had the same problem with my MP780. "scan failed" with vista driver and "out of memory" with scanner driver. The MP navigator program saves by default to C:\users\....\pictures\MPnavigator\xxxxx. This folder had somehow got about1gig of jpgs and a couple of mpegs in it. I cleaned these out and solved the problem. I had assumed that the navigator just expanded the folder but it appears it regards the folder as a disk of limited size. Must be a leftover from windows 9x I suppose. Anyway, clear out the folder and you should be able to scan again. Or change the default folder to something else.

Cheers
CC2100

USE EUROPE MP NAVIGATOR, PRINTER AND SCANNER DRIVERS. ALL THREE NEED TO BE INSTALLED AND ARE AVAILABLE ON CANON EUROPE SITE.

http://software.canon-europe.com/products/0010396.asp

I was having the same problem and searched online and found the latest MP Navigator software at this website. After installing it, all you have to do is click scan on the computer, and it work like a charm.

http://software.canon-europe.com/software/0028739.asp

I found out the solution to my problem was to install the scanner software on my husband's computer (I had put it on mine, not his) and then, big duh! It scanned everything perfectly. Felt rather stupid!

Good morning - I had the same problem - drove me crazy. I found that when I specified the dimensions of the item being scanned the problem went away. For example, putting an old 3x3 photo on the platen and then trying to scan would come up with a "not connected" error. Specifying the document to be scanned was 3x3 fixed that.

I hope this is helpful

Craig
iscraig@hotmail.com

i had the same problem after reformatting my vista hp n/book. i tried for 3 days solid cannon, hp, microsoft no help. i am not sure which process fially worked but these are the steps i took {1}i uninstalled mp600 and all its software thirdparty aswell {2}i took all imaging s/ware including coral9 paintshop off.(i dont actully think there was a conflict!){3} i restored it to the earlyist restore point avaiable.{4}found some esental updates by m/soft but off my hp restore disc with the bios and drivers on(5)this is not a joke i prayd.
its working fine now