Question about Office Equipment & Supplies
Without some information about the kind of printer and the weight/thickness of the paper, try to supply more information in a comment if you can, this is a generic answer.
many printers have a paper thickness adjustment that helps ensure that only one sheet is picked up at a time, and that the sheet feeds accurately,
if two or more sheets are picked up there are jams as multiple sheets do not feed well, and may not even get out of the paper tray. If the printer is set for a thicker paper, the lead edge of thinner sheets may miss its aimed path and wrap around guides or rollers, jamming.
The makers web page, or the user guide if you still have it, often have FAQ on paper jams,
Posted on Jul 02, 2008
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Posted on Jan 02, 2017
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