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Scanner failure and align cartridge will not complete task

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  • lyderrick Jul 08, 2008

    My hp officejet d135 has been having scanner failure issues for quite some time. However, now it's error message reads, "Open door. Clear cartridge jam and then press enter." It won't work and I don't see a cartridge jam. What could be the problem?

  • Anonymous Sep 19, 2008

    Everytime I try to print black ink, my printer says it's experiencing alignment failiure. I called HP and they said they wouldn't give me phone tech support because it was one month out of warrenty.

  • canesfan69 Sep 24, 2008

    I tried scanning yesterday and the message on the display reads "Scanner Failure - Press OK". When I press OK, the display reads "Align Page". But I am unable to go through the steps of scanning the alignment page because of the problem with the scanner.

  • leahpark Feb 10, 2009

    i just replaced all the inks. When I print, it is coming out blurry. When I use the copy function, it is not blurry. It's just blurry when I print from the computer. Any ideas why?

  • sbernese Feb 27, 2009

    the hp 4315 says "scanner failure'

    I put in new cartridges, it tells me to align the page. It does than I put it in as directed to the top and now it reads "scanner failure." what to do now?

  • jlindsey3848 Apr 09, 2009

    I have a similar problem. When I try to copy the message is Scanner Failure. I can power down with the power button but it take at least 30-45 seconds. It automatically powers itself back up but still won't copy.

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I had this same problem. my husband was ready to return the printer to the store, but we had exceeded the 30 day return policy.

so... after a LONG talk with india...

try this:

make sure your printer is plugged directly into the wall.

(this is from memory... so i might be missing an instruction or two. don't be afraid to mess around with the "print photos" and "red eye removal" buttons. these are your secret overriding buttons!)

during the "align cartridges" message... do the following to reset:

press the print photos AND red eye removal buttons at the same time.

it will ask for a combo.

press:
print photos, THEN red eye removal, THEN print photos until a new message pops up.

this screen should allow you to arrow through to "partial reset"

click OK.

the printer will turn off automatically in about 30 seconds.

then turn the printer back on using the power button. you will KNOW if it worked when the printer comes back on. it will ask you to set your language and country. do this... then the printer will be making noises and the screen will show images you haven't seen/heard before. WOOHOO.

now you can hook your printer up to the computer... good luck!

i asked the support guys to post these instructions on the net. they said, "sometimes these instructions can have adverse affects, because other people might be having a different problem, so that's why we don't post this information for free on the internet." BULLOCKS.

i told them that was lame, and that they could have saved a whole HOUR of time by posting it on the net.

GAH!

Posted on Nov 18, 2008

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1 Answer

Scanner failure align the cartridge


To Align the new ink cartridge


The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
  1. Load unused, plain, white letter, A4, or legal paper into the input tray. note.png
    NOTE:If colored paper is loaded in the input tray when the print cartridges are aligned, the alignment will fail. Load unused, plain, white paper into the input tray, and then try the alignment again.
  2. Press Setup.
  3. Press 6 to select Tools.
  4. Press 2 to select Align Print Cartridge.
    The unit prints a print cartridge alignment sheet.
  5. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK.

Dec 07, 2014 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Loaded new print cartridges went through alignment check /scan error message none alignment.Reloaded cartridges went through same proceedure same result.unable to print anything


Are you checked working condition of scanner before replacing the cartridges?. If scanner is not working align process could not completed..cancel the align process then you can able to take prints..

Sep 10, 2011 | HP Photosmart 4180 All-in-One Printer

1 Answer

I keep getting a pop up error that says I need to align the cartridges. I have done that but I still get the pop up error. What can I do?


How did you align the cartridge? May the alignment is not completed.

When you will align the cartridge it will print a page you need to place that page facing down on the glass of the scanner and then press the scan button on the printer and let it complete the alignment

Apr 03, 2011 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Started with out of colour ink - changed coluor ink cartridge. then came up with out of black ink - so changed the black ink cartridge now sais scanner failure when run through procedure to align...


"Scanner failure" basically means buy a new machine. Once the scanner fails on an all-in-one it will refuse to do anything. Replacing or fixing the scanner will cost much more than buying a new machine.

Sep 28, 2010 | HP PSC 750 All-In-One InkJet Printer

2 Answers

Changed cartridges, printer doesn't align or function


Something seems to be physically wrong in the mechanism.

Try the rolling wheels and the belt on which the cartridges run.

Jul 19, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do I change the ink cartridge on my Dell 810 printer


Hello,

Ink Cartridge Maintenance Replacing an Ink Cartridge
  1. Turn on your printer.

  2. Lift the printer unit, and position the scanner support between the tabs to hold it open.

rcrtdro1.jpg
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  1. Press down on the ink cartridge lever to raise the ink cartridge lid.

rcrtrm1.jpg
  1. Remove the old ink cartridge.

rcrtrm2.jpg
  1. Dispose of the old cartridge properly.

  2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

rtaperm.jpg
  1. Insert the new ink cartridge.

rcrtrm3.jpg
  1. Snap the lid closed.

rcrtrm4.jpg
  1. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed.

rcrtdrc1.jpg Aligning an Ink Cartridge You may need to align the ink cartridge when characters are not properly formed or are not aligned at the left margin, or when vertical or straight lines appear wavy.
To align the ink cartridge:
  1. Load plain paper. For more information, see Loading Paper.

  2. In Windows XP, click Start® Control Panel® Printers and Other Hardware® Printers and Faxes.

In Windows 2000, click Start® Settings® Printers.
  1. Right-click the Dell AIO 810 icon.

  2. Click Printing Preferences.

The Printing Preferences dialog box opens.
  1. Click the Maintenance tab.

  2. Click Align Print Cartridge.

  3. Click Print.

A blue and black alignment page prints.
  1. After the alignment page has finished printing, place the page face-down on the scanner glass. Make sure the upper left corner of the front of the page aligns with the arrow on the printer.

rscangls.jpg
  1. Press the Scan button scanicoa.jpg .

The page is scanned. When the scan is complete, the cartridge is aligned. You may discard the alignment page when the alignment is complete.

Please download the manual from the link below and go to chapter Ink Cartridge Maintenance:

http://support.dell.com/support/edocs/systems/PRN810/en/ug/ug_en.zip

Hope it helped.

Nov 22, 2009 | Office Equipment & Supplies

1 Answer

Changed black cartridge. Machine works fine, but


To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Alignment of cartridges


To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

Apr 17, 2009 | Lexmark All-in-One Printer with PictBridge

2 Answers

Aligning printer after new ink cartridge inserted


SOLUTION: Start the cartridge alignment by performing a series of button presses from the front panel of the product.
  • HP PSC 1200 and 1300 series:
    1. Turn on the HP PSC 1200 or 1300 series product.
    2. Disconnect the USB cable from the all-in-one.
    3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
      1. Press and hold Cancel .
      2. While holding Cancel , press On .
      3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
      4. Press Cancel again.
      5. Press Copies .
      6. Press Paper Type .
      7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
    4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
    5. Reconnect the USB cable.
CAUSE: This can occur if the cartridge alignment is canceled or times out without a valid print cartridge alignment stored in memory.

Oct 29, 2007 | HP PSC 1350v All-In-One InkJet Printer

1 Answer

Officejet d125xi "scanner failure"


MR REPLY, BELIVE IT OR NOT. I HAD THE SAME PROBLEM .I DID THE UNTHINKABLE ,I REMOVED PRINT HEAD AND INK CATRIGAES.TOOK THE ENTIRE PRINTER IN A BATH TUB, POURED DISH WASHING SOAP ALOVER IN AND OUT, AND I WASHED IT, LIKE YOU WASH THE BABY IT COMPLETLY COVERED WITH WATER FOR 20 MIN . I THEN TOOK IT, IN THE PADIO AND DRIED 1 HOURS IN DIRECT SUNLIGHT AND IT WORKS LIKE A PRO.

Oct 03, 2007 | HP OfficeJet D125xi InkJet Printer

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