Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore your iPod: For Windows:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
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Thank you for choosing Fixya. Try the procedure below:
1. Press and hold the home button and the sleep/wake button. (the power off option will appear, ignore it)
2. When the apple logo appears let go of the sleep/wake button (keep holding the home button.)
3. After a few seconds you should see the connect to iTunes image (you can now let go of the home button.)
4. Open iTunes .
5. iTunes should automatically recognize your iPod, iPad, or iPhone once
the image comes up, if not unplug your iPod, iPad, or iPhone and plug
it back in.
6. Restore your iPod, iPad, or iPhone by clicking the "Restore" button.
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If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data." Please take time to rate me thumbs up.
Go to it's tab in iTunes, and hit the button
that says restore. It'll restore it to factory settings, and then you
just need to go back through the steps to put your iPod like it was
(I.E. syncing and jailbreaking, putting custom settings, etc.)
Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!
to fix this you will need to erase all the data on the ipod(s).
plug the ipod into the computer using the included usb cable. open itunes (if it doesn't open automatically) in the column on the left side of the window there is an icon showing your ipod's name. click on it then click on the button that says "restore ipod"
WARNING: this will erase all the content on the ipod (you can put it back on later)
it will ask you to confirm. hit ok and keep your ipod plugged in as it restores it to it original state. pick the language you prefer and then load your music back on the device