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Depending on how old your heater is, you may bay be able to download the Owners Manual from the Reddy Heater Home Page website. Reddy Heater was made by DESA International (now out of business). Another company bought the Reddy Heater part of the business, so they are still being manufactured.
have you cleaned the air inlets? I have a older (1970's) reddy heater, occasionally it starts getting smokey or not firing at all. I open up where the air filter is and clean out the chamber with carb cleaner; gets the old girl firing up nice again.
make sure the high voltage lead to the sparkplug isn't touching anything metal on its way to the plug. the clicking may be the high voltage discharging to a metal part, not the plug. those wires age during use.
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