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My phone seems to have a software problem to where the buttons aren't reading right. The "Menu" key goes to the calendar and the "7" key types in a "1" among other problems with pressing keys. I can't seem to get to the master reset through the software itself, is there any other way I can reset the phone?

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I short circuited the phone which forced the phone to reset to factory settings to fix the problem

Posted on Jul 02, 2008

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HELP!!!


i think the keypad sensor is the problem ...
if your good at opening then just remove the handset take off the keypad check the keypad is it in good condition or not ..
if not you replace with the new one ...
& also clear if there is any obstacles in the keypad sensor ...
this will solve your problem .
it cant be the firmware problem so just do this it will be fixed ..
if you are not good at opening then just tap the phone lightly so that if there is any loose contact in the keypad with sensor it may get fixed .... otherwise you must & should open the handset & do it ...
if you are afraid then just visit the technician ...
it is just a matter of some bucks ... i think you can only do this simple thing by opening...

any doubts reply me
i am always here to assist you
thank you
bye
dnt forget to rate my solution

Jul 02, 2008 | Samsung SYNC SGH-A707 Cellular Phone

1 Answer

No menu & calendar written on lower screen


Sound like the phones software might be corrupted, you can reinstall the whole system, read on...

You can hard reset the phone (Factory Settings)
This will reinstall the operating system inside the phone back to how it first was.
(internal memory gets formatted then the rom reloads the os back)
(Solves all kinds of problems.)

Switch the phone "OFF"
Hold "3" (button) + "Green Call" (button) + "*" (star button)
Switch the phone "ON" while holding the above three buttons.
Continue holding for about 20 seconds then let go.

Please note this will format all the saved information stored in phone memory. including phonebook numbers (if not stored on SIM card).
Try to make backups first.
You have been "Warned".

Best of Luck.

Mar 25, 2008 | Nokia 7610 Handheld

3 Answers

Keypad troubleshooting


when I open my phone it seems to be stuck on the right arrow button so it goes to "IM account". I was really confused this morning because even if I click exit, it goes back to the same thing on its own. when I get a chance to press menu, it just whirls around as if I'm pressing the arrow over to choose a category but I'm not.. its weird.. probably the weirdest phone I've ever had

Sep 23, 2007 | Motorola Mobility RAZR V3

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