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Keyboard and display of HP 6720s

Model number: HP 6720s
Product number: GR649EA

1.
When pressing the top row of keys (F9, F12, pause, delete), the play (sagging) is about 4-6 mm, the left side of keyboard is normal (1-2 mm).
The keyboard and switch cover was replaced (top cover hinges are not clipped in properly) but did not fix issue, I suspect its either due to system board not installed properly when it was replaced or the top cover is defective. I went to local PC dealer and compared various models such as HP 8730, 6730, 6710, etc. and none of them have the same problem I experience. The 3 laptops mentioned have about 1 mm play (sagging) when pressing the (F9 - delete) top row of keys.

2.
Display aint great, is it due to Intel 965 Express Chipset Family Display adapter (driver version: 7.14.10.1437), how can I check if display card and LCD is ok (are not damaged).


Regards
Kevin
sonyt65@yahoo.com

Posted by on

  • sonyt65 Jul 03, 2008

    Doubt laptop was dropped. No dents/damage anywhere.
    Keyboard and Switch cover was replaced to try and remedy keyboard issue, made no difference.
    Display is ok, I guess the Intel Graphics Media Accelerator X3100 graphics card ain't anything close to Nvidia graphics cards.
    Can anyone else shed some light on my keyboard issue ?

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Sounds like it got droped

Posted on Jul 02, 2008

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