Question about Dishwashers
Model # 587.15073201
serial number = th33979844
Please help. The spinner under the top rack is not spinning. When you look inside, the water spout above the top rack (ceiling) is spraying water. But it looks like something is missing between the water spount and the spinner. So the water is just pouring out and not making the spinner spin. I hope you can understand what I am trying to say.
SOURCE: broken pour spout
You can get a replacement spout from their website:
Posted on Jun 16, 2008
How to Check the Spray Arms
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Caution: Please read our safety information before attempting any testing or repairs.
The pump/motor assembly pumps water up through the spray arms. The force of the water cause the arms to spin and spray the water and detergent mixture into the dish and glass racks. Some dishwashers have just one spray arm at the bottom in the tub, others have a second spray arm under or over the glass rack. Some dishwashers also have a spray tower that rises up out of the lower spray arm to concentrate an additional blast of water.
To access the bottom spray arm, remove the bottom dish rack. Reach in and spin the spray arms. They should spin freely. Lift up the spray arm from the end. There should some play in the arm allowing you to wobble it up and down. Inspect the seams of the arms for splits. If water sprays out of a seam, the dishes will not receive an adequate spray for proper cleansing and the force of the water directed at the door may cause leakage.
The lower spray arm may also have a spray tower. If it does, pull up the center part of it as far as it will extend and let it drop. It should lift and drop smoothly. You can also unscrew the tower by hand to inspect the interior for foreign objects that might clog it.
Remove the upper glass rack as necessary to access the upper spray arm. Repeat the steps above for the lower spray arm. The upper arm may not have as much wobble as the lower arm.
The water source for upper spray arm on some dishwashers may be through a tube which mates with the spray arm when the rack is pushed all the way back. Make sure that the rack is properly aligned with the water supply tube.
If necessary, the spray arm can be removed for cleaning or replacement. Unscrew the spray tower (if any) by hand and remove the bolt (if any) in the center of the spray arm. Otherwise lift and rock the spray arm until it comes off. Keep any washers in the same order as they are removed. To clean, soak it in warm water and rinse with a vigorous spray.
Posted on Mar 20, 2009
When a dishwasher acts like this, the most common problem is a blockage in the sump area, underneath the lower spray arm. Removing any/all filter and covers down there (screws will need to be removed) and inspecting with a flashlight, remove all debris (watch out for broken glass!) Also, inspect the "impeller" that is turned by the wash motor for damage or being loose while you are down there. Reassemble and test out.
If problems remain, the next most common problem is a failed wash motor. It is common over the years for it to weaken as it heads towards total failure. These motors, when they fail, can not be repaired, rather they must be replaced.
Please post back with what you find, OK?
Posted on Apr 14, 2009
Hi: I just posted a similar problem, but found a solution. After taking the arm, etc. apart (and verifying no blockages), I thought maybe the lack of water pressure was being caused by the fact that there are TWO holes for the top spray arm (higher and lower rack setting) on my model. ie. that water was being forced out of both holes, causing a drop in water pressure, which was causing the top spray arm to stop spinning. I plugged the unused hole with a wine bottle cork (to keep the water from spraying out the unused hole), and voila, it now works.
I wish all appliance fixes were this easy...!
Posted on Apr 21, 2009
Try twirling the spinner by hand to see if it is binding. If it looks ok then there could be something plugging the water passage to the spinner. If you have access to a water hose you could run water into that verticle passage pipe and see if there is an obstruction. If so it can be taken apart for cleaning.
Posted on May 13, 2009
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