Question about Durabrand DVD & Blu-Ray Players

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It will not load a disc, either says disc error or no disc.

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2 THINGS

1 MAY BE THE LASER - TRY CLEANING IT
2 THE MOTOR THAT SPINS THE DISC HAS STOP WORKING - WITCH NEED TO BE REPLACE

Posted on Jul 03, 2008

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My LG RH397D will not play a disk. It gives a navigation error.


Does not play disc

  1. No disc. - Load a disc into the tray.

  2. Disc has been loaded upside down. Place the disc with the label side up.

  3. Disc region code does not match region code of the player.

  4. Disc type is not the correct type to play.

  5. Disc is damaged or dirty. Clean the disc or try another.

  6. Moisture may be condensed inside the unit. Remove the disc and the leave the power on for one or two hours.

    See the diagram attached.and if the problem persist. Lube the plastic parts with small grease or vaseline very carefully

2_9_2013_11_39_29_am.gif2_9_2013_11_40_05_am.jpg

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Disc Error:


Take it back to the store if its new or if you bought a warranty and trade it for a new one. If not try calling an electronic store and ask them if they know whats wrongs with it. Be sure to read the instruction manuel for a support phone number and call there too.

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1 Answer

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Loading may mean it is not seeing the disc---A dirty or bad optical pickup is possible if you get this error with every disc.

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call support from manufacturer on how to reset your player,


For instance, on Samsung players after it is powered on you hold in both channel buttons for 10 sec and the player restarts. that fixed mine that had the same problem

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1 Answer

Disc error message when load DVD


Are you loading to play or to record?
Commercial DVDs should play.
DVDs for recording may not be recognized by your drive. First make sure that the disc is blank. You must insert a blank disc of the proper format: DVD-R or RW, DVD+R or RW. Even with the proper format, some brands may not behave the same way as other brands.

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are they disks you burnt?

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UNPLUG UNIT AND LEAVE OFF FOR 1 MINUTE. THEN PLUG BACK UP AND RESTART

Mar 17, 2008 | Sony RDR-GX300 DVD Recorder

1 Answer

I can't get my dvd to load


Do you get this error with every disc, or with a specific one? could it be possible that the discs in question have certain features on them that can't be used with your player? such as audio tracks,subs, angles etc? If you're burning discs, always do so in 2x or 4x, turn off all other programs while ripping/burning. Try other discs and post back if you have any more info

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