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You said you could answer my question

I need to get in to my msn account however i had forgot my password and when i came to answer the secret code question i couldnt remember that either! is there another way i can get it the account with only my email adress? please could you reply to my other email as soon as possible its frankhelliwell@hotmail.com i would really appreciate it. thankyou

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I did not suggest I had an answer for your question.
I suggested to another enquirer in a different thread that they contact the email service provider, by telephone or (e)mail and find if they could verify their identity in some fashion other than by question.
Cable service ISPs have other avenues of identifying, they can identify the mac number of the access point & its physical location against the identifying details of the person calling.

Posted on Jul 02, 2008

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Sir i forgot my password.I do remember my 1st secret question but i cant remember my 2nd secret question,nor do i kept any alternate email id,i hve some important mails in and i want them,its important...


Hello,
Unfortunately, the official answer from Yahoo is that if you forgot your secret questions you will need to create a new account.

From Yahoo: http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-20.html

You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.


If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.


Please let me know if I can help you further.

Regards,

KYTechnology

Mar 01, 2011 | Yahoo Mail

1 Answer

I forgot my password and dont remember my answer to the security question. HELP


You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

When you request a new password, need technical support, or have questions about your billing, Yahoo! usually asks you for your Secret Question for verification that you are who you say you are.
To protect your account from unauthorized access, Yahoo! must be able to confirm your identify. You can confirm your identity in one of the following ways:
  • Answer your Secret Question (also referred to as a Security Question)
  • Provide a valid alternate email address or mobile phone associated with your account (if you no longer have access to that email address or phone number, it's not valid)
If you can't sign in but have provided an alternate email address or phone number, you won't need to verify your Security Question. Go to the Sign-in Problems page for help logging in to your account.
If you cannot verify your Secret Question and your account doesn't have an alternate email address or phone number we can use to identify you, then you will not be able to reset your password, get answers to questions about your billing, or receive technical support.
If you cannot verify the answer to your Security Question, you cannot change it to something else.
We strongly suggest that you add and verify an active alternate email address or mobile phone for your account. This is an email address we can use to communicate with you if you no longer have access to your Yahoo! Mail account. To add or edit an alternate email address or mobile phone, go to your ACCOUNT INFO: Manage your email addresses page.

Dec 20, 2010 | Yahoo Mail

1 Answer

Can't sign in to msn account,says ID and PW not valid . i put in secret question and answer and it locked me out altogether. so an answer sent to my email won't help me either. help! Is there a phone # i...


Hi, Normally if your account gets blocked, you are still able to do the log in process, only that you will be asked to Type in and Match some Security characters before you can then sign in. And if it is that you have forgotten your password, you can use the 'Forgot Password' feature, which should work.
You can use this link for further help: http://help.live.com/help.aspx?mkt=en-GB&project=liveidv1&productkey=wlaccounts
Worst case Scenario is if you have done all this process and used your Secret questions and answers and it still refused you access, then it is either you do not own the account really (double-check your username), or someone has Hijacked your account and changed all the security settings.

Apr 30, 2010 | E-Machines eMachines Desktop PC

2 Answers

How could i get in my msn messenger when i forgot


If you are sure somebody highjacked your MSN account, the first option is to contact MSN support team As Soon As Possible.

If you can't wait, take a try of this password recovery software. It will help you recover forgotten login password for Chat Messengers like MSN Messenger, Windows LIVE Messenger, Google Talk etc. Good luck!

Sep 29, 2009 | Microsoft Windows Live Messanger

1 Answer

I cannot remember my msn messenger password


reset your msn messenger password or windows live password with the steps mentioned below.
  1. On any Windows Live ID site or service sign-in page like https://accountservices.msn.com/ , click Forgot your password?
  2. Verify your Windows Live ID, type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select your country or region, select your state, and then type your ZIP code or postal code if you’re prompted to do so.If you've moved since signing up for your Windows Live ID, use the location information you last provided. If you've provided both a home and work location, enter your home location.
  5. In the Question area in the Secret Answer box, type your answer to the question.
  6. Click Continue.
  7. Enter and confirm a new password, and then click Continue.
  8. If prompted, enter an alternate e-mail address and click Continue, or click Skip to bypass this step.
  9. On the You've changed your password page, click Sign in to Windows Live.

Jun 06, 2009 | Microsoft MSN Messenger Connect Service

2 Answers

I dont know where to find my secret question for my xbox 360


If you go to the Hotmail website you will see 'Forgot your password?' link under where you would normally enter your password.

From here you input your e-mail address, the security code generated and the next section will give you 2 options on how to reset your password :

Use my location information and secret answer to verify my identity
or
Send password reset instructions to me in e-mail

If you know your secret question you can input in there and hopefully you can then reset your password.


If not then you'll have to e-mail Windows Live customer services regarding this situation and they'll probably ask obscure questions like :
- If you have MSN messenger contacts and if so who are they
- If you've used an Xbox 12 Month Prepaid Card what is the Serial number
- What were your recent emails, recent contacts via email etc,
- IP Address when logging in to the account or of your 360.

Apr 18, 2009 | Microsoft Xbox 360 Console

1 Answer

I have forgotten my msn password and despite trying all the obvious answers i can't find the right answer to my secret question. I have another msn email account under the same name so i can verify that...


You have 2 options here:

1. If you supplied an alternate email address, select that instead of providing answers to questions on the forgot your password link. This will email a password reset email to that email address.

2. Contact MSN and see what you guys can do. They will have you verify information. Go to this link:

https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

to report a problem.

Nov 13, 2008 | Computers & Internet

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