Question about Brother Printers & Copiers

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My brother printer MFC-640CW has stopped taking comand to print documents from my computer, i can copy and scan, but not print . ink pads are full.

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  • loho39 Jul 01, 2008

    i am a novice, i do not understand the term ( ip address ) and where to look for it. should i ring to speek to someone?

    sorry i am a dummy,

×

2 Answers

My Doughter tried putting the USB cable in another socked and then reinstalled the printer in the computer. hurray it worked.

I will ring Toshiba to see what they can do, I am still under waranty.

Thank you again.
Kitty

Posted on Jul 04, 2008

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Make sure the status and configuration of the print server. Check following:

1 Make sure that the machine is powered on, is on-line and ready to print.

2 Print the Network Configuration List of the machine and check if the settings such as IP address settings
are correct for your network. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on
the network have this IP address.

3 Verify that the print server is on your network as follows:
For Windows®
(1) Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to Windows® 98/98SE/Me Peer-to-Peer print
(LPR) troubleshooting
. Otherwise, proceed to Step 4.

4 Reset the print server back to the default factory settings and try from the initial setup again. For
information how to reset to the default factory settings, see Restoring the network settings to factory in the manual.

Posted on Jul 01, 2008

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I have a brother mfc 3360C fax and it gives me error message 50.How do I reset the machine.


How to the Reset Purge Counter on a Brother Printer (With a Numerical Pad)
The 'Unable to Clean: Machine Error 46? message prevents you from printing on your Brother inkjet printer. It is especially frustrating when you realise there no reason why you can't carry on printing other than this message. Continue reading to find out what makes me say this and how you can rid yourself of this error.
This guide will deal specifically with Brother inkjet printers that have a number pad on the front of the printer. If you printer has a touchscreen as well as a numerical pad please see here. If however your printer does not have a number pad at all, the guide found here should be of use.

What is Error 46? 'Error 46: Unable to Clean' indicates that your Brother printer believes the ink absorber in the base of your printer is saturated with ink and any further printing could cause ink to overflow. How full this waste ink tank is has been estimated by monitoring how many pages your Brother printer has produced and how many manual/automatic cleans have performed. Sadly this is not a particularly accurate method of measuring how full an ink absorber is and the majority of the time your printer could prints hundreds of pages before there was any danger of any ink escaping. However getting the waste ink tank changed and resetting the counter can be an expensive procedure if you get a service centre to do it on your behalf. In many cases owners of Brother inkjet printers report the cost of the procedure outweighs the value of their printer.
With this in mind we suggest resetting the purge counter of your Brother printer using the method described below and continuing to use it until waste ink begins to overflow inside/outside the printer. This ensures you get the most out of your printer and can avoid replacing it until it becomes necessary to do so. I do however recommend you protect any surfaces around the printer should you decide to reset the purge counter to save any surfaces becoming stained with printer ink.
What printers will this reset work with? This reset procedure should be compatible with almost any Brother inkjet printer with a numerical keypad on the printer itself (and not touchscreen panel) and has been tested on every current compatible printer at our disposal. You can find a full list of compatible printers below:
Brother MFC-210C, MFC-215C, MFC-3240C, MFC-3340CN, MFC-3342C, MFC-410CN, MFC-420CN, MFC-425CN, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-640CN, MFC-640CW, MFC-820CW, MFC-235C, MFC-260C, MFC-240C, MFC-3360C, MFC-440CN, MFC-465CN, MFC-5460CN, MFC-5860CN, MFC-660CN, MFC-665CW, MFC-680CN, MFC-845CW, MFC-885CW, MFC-250C, MFC-255CW, MFC-295CN, MFC-297C, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-790CW, MFC-990CW, MFC-J615W, MFC-J220, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710D, MFC-J6710DW, MFC-J6910DW, MFC-J825DW
If you have a printer with a numerical pad not covered above and find the purge counter reset works for you then please let us know so we can update our list.
Video Guide Purge Counter Reset Instructions Please note that some of the terms used below to describe buttons may change from one printer to another. For example:
  • START may be down as MENU or SET on your printer or be a green button
  • STOP may be referred to as EXIT or a red button
Before you begin the reset procedure your Brother inkjet printer needs to be in maintenance mode, but depending upon the model of your printer the method of doing this will vary. For most modern Brother printers please try the following:
  1. With the printer turned on and ready to print remove the power cable from the printer (or turn the printer off if you have a fixed power cable).
  2. Hold down MENU/SET/START and re-insert the power cable/turn it back on.
  3. Keep the button held down until the screen reads MAINTENANCE.
If your screen does not now say MAINTENANCE it will need to be put into maintenance mode using one of the two methods below:
  • Printers with a built-in Fax: Hold down MENU/SET/START and quickly press * 2 8 6 4.
  • Printers WITHOUT a Fax: Hold down Menu/Set and the Black Start key before pressing the UP arrow four times.
Now your printer should say MAINTENANCE on the screen and you are ready to begin the process of actually resetting the purge counter.
  1. Type in 80 using the numerical keypad.
  2. Use the DOWN key to locate the purge counter. eg. PURGE0060025
  3. Use the number pad to enter 2783 (this should zero the numbers after PURGE).
  4. Press STOP/EXIT to return to the first stage of maintenance mode.
  5. Press 9 and 9 to exit maintenance mode.
Your purge counter is now reset and you can now resume printing as normal. If however this has not cleared the error message I advise going through this guide again following the instructions to the letter. If the error persists please let us know.
I hope you have found this guide useful. If however you have anything to add or any further questions please don't hesitate to let us know in the comments.

Jun 02, 2015 | Brother Printers & Copiers

1 Answer

My mfc 615w brother printer says i got wrong paper size have it set to 4x6 and will not print photos


You can attach photo to full size sheet (as an option),
if a document is too small it may not detect and will not
print.

Oct 28, 2013 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Brother MFC-640CW All-In-One yellow not printing


if your print head is removable (the thing your ink cartridge clips into) remove it and clean it out with asorbic alcohol on both the print face and the ink inlet area- If your yellow has been empty for a while before you bought a new cartridge, it is possible that ink has dried in the ink channels of the print head and this is almost impossible to repair and you would be better off buying a new print head- Also if you have a fairly new printer you can contact the manufacturer about your issue and they may or may not send you one for free- My KodaK AIO had the same issue and Kodak replaced the print head for free all I had to do was take the time to call them

Apr 07, 2010 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Ink is full and color is not right


SOFTWARE SETTING AND ALIENTMENT NEEDS TO BE DONE.

WHEN YOU GO TO PRINT SOMETHING SELECT PRINT THAN SELECT PREFERANCE
THAN SELECT MAINTANCE, TOOL OPTION,
LOOK IN PROFILE, LOOK IN EFFECTS ALSO
MAY HAVE SOME OPTION IN THE SETTING FOR YOU.

ROD

Feb 02, 2009 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Scanning


do run the scan as a pdf

Apr 21, 2008 | Brother MFC-640CW All-In-One InkJet...

2 Answers

Brother MFC-420CN color ink empty but want to print/copy in B&W


brother won't print od do anything is one of the 4 inks are empty so first of all you have to replace whatever is empty, when you remove it it will ask you if you changed it and if it is a new one you will press 1 twice per cartridge, if you put compatible ink in you will clog the ink head up and then be stuffed

Dec 15, 2007 | Brother MFC 420CN All-In-One InkJet...

4 Answers

MFC 640CW not refilling with new ink cart.


Unplug printer from power. Wait a minute. Take all carts out. Plug machine to power. mfc demands carts. Reinsert carts (have a look if they all filled with ink!!). If asked press 2 (No change) despite you use a new cart press 1 Yes cart changed.

Should work!

Nov 03, 2007 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Brother MFC-640CW Replaced Black catridge becomes empty


Compatible carts do make a lot of trouble. One point is the draining! The ink has flown into the cart assy and beyond that to the bottom of the printer. As long as you can print without problems you dont have to do anything. If the test pages wont show the correct color you have to open the printer and to clean the assy and the bottom.

Do use original ink carts though these wont drain and give correct info to printer. You can very simple refill them with dye ink. Dye ink only!!!

Oct 16, 2007 | Brother MFC-640CW All-In-One InkJet...

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