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My new RCA Model 25205RE1-1 1815MO does not want to record a OGA. It appears to be recording as it so states and counts the seconds as you are speaking. I press EXIT and the OGA is not played automatically as the manual says it would. Furthermore when going to playback the OGA is reported as empty.

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The RCA Manual in incorrect. Step 8 reads "Press Set/Save to start recording. Speak within 6 inches away from the Mic located under SPEAKER button." Step 9 reads "Press EXIT to stop recording." Step 10 reads "The OGA is played automatically for your verification. It will then return to the OGA REC menu to start over or to record another OGA."

Step 9 should read "Press Set/Save to stop recording and the OGA is played automatically for your verification."
Step 10 should read "Press EXIT if recording is acceptable. Press Set/Save if you want to re-record."

By following the Manual you never save your message. "Playback" always has the Default message that comes on the machine. Furthermore, Customer Service at 310-953-9028 doesn't have a clue.

Posted on Jul 02, 2008

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