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I bought my Hoover...U5180-910...@ my local Wal-Mart. It is literally falling apart. The sweeper has NOT been abused. Yes, we have 2 cats & a dog but the problems I am having w/ it should not be warranted. The handle has broken. The wheel/roller on the bottom of the machine has broken off & now it has just stopped working. I repeat, this vacuum has NOT been treated badly @ all. I can not be w/out a vacuum. Thank you for your help, hopefully. Debi

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Http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=729453
Generic problem for all Vacuums
I bought my Hoover...U5180-910...@ my
Posted by ldjezt on Jul 01, 2008
I bought my Hoover...U5180-910...@ my local Wal-Mart. It is literally falling apart. The sweeper has NOT been abused. Yes, we have 2 cats & a dog but the problems I am having w/ it should not be warranted. The handle has broken. The wheel/roller on the bottom of the machine has broken off & now it has just stopped working. I repeat, this vacuum has NOT been treated badly @ all. I can not be w/out a vacuum. Thank you for your help, hopefully. Debi

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The best thing to do if the vacuum is less than a year old then take it to an authorized Hoover vacuum cleaner dealer and some parts and maybe not all might be warranted

The handle can be fixed and the wheel roller also can be fixed by any vacuum cleaner dealer. With pets the suggested belt change should be done every 3 to 4 months with 2 cats and a dog and the extra belts should be stored in a Ziploc bag in the refrigerator. If the vacuum just stopped working it could be the motor and if less than one year might be warranted. Feel free to contact your local vacuum cleaner dealer in your area. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jul 02, 2008

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