The screen on my handset went blank. I took the battery out, waited a while and replaced it. It worked for 2 days and is blank again. I bought the phone in March, so it isn't old. Any solutions?
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Re: dect6.0 27951 GE phone
It sounds like the battery may be defective, since it is clearly not holding a charge like it should. If it is still under warranty (which it likely is having only purchased it in March), then you would first want to contact GE for assistance. They should be able to help you with replacing the battery or the handset if that is determined to be defective.
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1/15/09 To fix this issue: 1.Unplug the Unit 2.Unplug the Phone Cord 3.Disconnect the Battery from the Handset 4.Wait 10-15 minutes… and put back together in Reverse Order 5.Connect the Handset Battery 6.Plug-in the Phone Cord 7.Plug-in the Unit
1/15/10 To fix this issue: 1.Unplug the Unit 2.Unplug the Phone Cord 3.Disconnect the Battery from the Handset 4.Wait 10-15 minutes… and put back together in Reverse Order 5.Connect the Handset Battery 6.Plug-in the Phone Cord 7.Plug-in the Unit
I followed these steps that were listed, but it didn't work. Then I increased the time in step to an hour, and it worked
I called GE support. I was told
1. unplug power from base
2. unplug phone connection from base
3. remove cover and battery from handset
4. wait 10 minutes
5. put battery back, reattach phone connection and power
I have the same problem with my GE 29460 GE-2 phone. I took apart the handset and the source of the humming and static is a bad (cheap) microphone. I have swapped in a spare handset from another phone which works for the time being... it doesn't fit the phone cradle very well. When I find a junked phone (any wired phone would probably work) with a good microphone I may try soldering in the mike into the old handset... its only a 2 wire solder job. I'm PO'd at GE for making junk so I don't want to buy the parts for this, if I could find them.
After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.
Fixed:) Ok so I bought 2 extension handsets from different people off of Ebay, both new. First one wouldnt register or would say incorrect pin (0000). So I tried the second one, same thing. Here is what I did: When attempting registering, make sure the handset is physically on top of the main base station, IE charging. Start the registration process on the handset and press-hold (dont let go) the locate handset button instead of press and hold for 3 seconds (like the manual says to). If that didnt work, I removed the batteries and tried pressing and holding the same button for 3 seconds, then release. Wait 10 seconds, then press and hold for 3 seconds. Repeat. If the handset timed out and went back to the main unregistered instruction screen. I took the batteries out and tried again. It was a bit of trial and error but each cycle I removed the batteries to reset the handset. First extension handset took 20 minutes of head scratching, the second 2 minutes. Hope this helps someone. The build and sound quality on these units are great, the tech support....not so much.
I contacted GE today and they told me how to get the caller ID to work on the additional handsets. You must follow these steps in the exact order given.
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes.
reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in. It takes about another 10 minutes after that before all phones start recognizing caller ID but it now works fine.
Unplug the battery. Hold down The * (star) and the #(hash) keys simultaneously. Re-connect the battery, phone will beep and screen will be blank. Press the voicemail (righthand silver key under the lcd screen). As above EEPROM/RAM message will appear. Place handset on base and your problem is solved.