Question about SanDisk Sansa Clip MP3 Player

1 Answer

Reset button my sansa e250 won't work. it says reloading data and just stays at that for the whole time. i was thinking that if i could just restart the whole thing than it would work. if anyone knows how to restart it or reset it that would be great! well i have a sanDisk sansa it is a clip. And every time i turn it on i just stays on the same screen an i don't know how to rest it. I'm not sure if i left it on the charger to long or what. But if you could help that would be nice :]

Posted by on

  • afrosoul81 Jul 03, 2008

    i disconnected from the computer after charging it and now the screen says connected and wont play the music wont change screens or allow me to go in the menu...someone please help......what do i do.i already pressed the reset button .it did nothing. my computer doesnt recognize the ubs cord whts happening to my sansa clip??????

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jul 03, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Just the blue ring, screen does not turn on


Hello,

Blue ring faillure could be solved, trying to reset the e250.
How to reset:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Only if the reset action above did not help,
reload and update to the latest firmware.

Installing firmware will erase all data from the player !

  • Step 1: Switch to MSC mode.

How to switch to MSC mode:
1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.



03f7aa0.jpg
  • Step 2: Update to the latest firmware.

See next site for how to update the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
Follow the information in the link.

The easiest way would be using the automatic Sansa Firmware Updater. Directly to the download Sansa Firmware Updater .

Need more help ? Just post a comment.

Dec 19, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk Sansa View 16GB Won't Start


if it is detected in your system,use sansa updater to upgrade the firmware.You will find it here
If not, first download the firmware from here 1.Turn on the View
2.Put the device in Hold (move Hold button until orange is showing)
3.Press and hold the Left Button
4.Plug the 30 pin connector into the device (be sure the USB is plugged into the computer)
5.Wait for View drive(s) to mount
6.Extract the downloaded zip file and transfer all the contents to the mounted drive.
7.Disconnect the Sansa View and let it restart. 8.Upon completion of the firmware upgrade, the device will restart. If the restart does not initiate or complete, press & hold the Power switch for 8 seconds to reset the device and then release and press again to restart.

Sep 03, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 2GB no work duplicate the song


Edit the ID3 tag of the files in full before reloading them to your player.

Sep 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 player won't turn on


to get it back to normal . you have to go to settings
usb modes
and change the mode to mtp
if its on msc mode it does that
i have a sansae250 and my dad had to redo my whole machine so mine has 2 be on msc and when i un plugg it, it sais system restart and then it turns back on and then says reset data base with a loading bar going across it
how do you get videos on it

Feb 02, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Even after resetting my e250, i still get the sandisk screen and it wont go to my menus after i restart it!


I Think You Should Try Starting Your Sansa In Recovey Mode ( Put The Sansa On Hold, Hold Down The Record Button While Turning The Sansa On) Then Plug It In To Your PC  Than Update Your Firmwire

Jan 31, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250 turns white


try resetting (holding power button for twenty seconds)
or letting the battery run out and charging it
still not working?
did you get a warranty, or did you buy it recently, you may be able to take it back to the storee you got it from orr send it back to the manufacturer?

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 keeps shutting down


try and see if it is in MY COMPUTER if it is there download the newest firmware and update it if that doesn't work uninstall the mp3 player from your computer and then installit again.

May 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Reset button


push the power/menu button and hold it for 15 to 20 seconds until it shuts off, wait 10 more seconds, and then turn it back on.

Dec 20, 2006 | SanDisk Sansa e250 MP3 Player

9 Answers

Sandisk e250 mp3 player froze up and won't turn off!


To Reboot your sansa e250 without removing batteries . Switch to hold position ( right beside headphone jack ) Press and hold menu and rec buttons at the same time untill screen resets. On my player lock up usually happens when it hits a corrupt song - try to delete and reload the culprit to minimize future lock ups. Hope this helps someone out there.

Nov 15, 2006 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa Clip MP3 Player Logo

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96372 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...