Question about Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag Neptune Washer

I put laundry in the machine, closed the door and turned it on. In a matter of seconds the panel started beeping, and I'm getting a blinking message "do" and I can't open the door anymore. The machine started filling, then stopped and also showed "PF" error message, now it's only showing "do", no more water is going in, and I cannot open the door. What does it mean? What do I do? Not sure if the product number below is correct, I can't see it and can't find the manual. Please help. Somewhere part through the cycle it just stops. I get the error message "lr". I can pause the cycle, but then it won't restart - I just get a series of beeps. I did try to just spin out the water from the load and although it sounded like the motor was running, the drum was not spinning.

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  • jlynnmb Jul 10, 2008

    My machine's panel lights up, but when I touch the buttons, they just beep. Overtime, I kept trying (for days) and finally it just started (after pressing the buttons over and over). It worked for a few days, but is back to just beeping when I try to start. This time it isn't budging. I was thinking that the humidity in the basement is affecting something, but this is the same place I have had the washer for the past 4 years! HELP!

  • bostondaphne Aug 20, 2008

    I have exactly the same problem

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I replaced the upper control board and it blew again does any know what could be the problem

Posted on Jan 14, 2010

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  • 79 Answers

Stop trying to start machine! If you have the LR "locked rotor" then your motor control board has probably blown. This board is located near the floor on the right side. See www.neptunewaxmotor.com for disassembly pics and other important information.

Sometimes when the motor control board blows it can blow the upper machine control board too ecause the motor control board has a 170 VDC rail that if you blow (or crack) integrated circuit components you can lose your voltage isolation and back feed high voltage into upper board thus blowing it too!

You can remove the soap dispenser (4 philips screws) and there should be a nylon pull cord under the top panel so you can get the door opened by pulling on the cord.

Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new motor conversion kit which includes the motor, motor control board and the wire harness. Again, see www.neptunewaxmotor.com for details.


Posted on Jul 05, 2008

6 Suggested Answers

aborcass
  • 2651 Answers

SOURCE: Maytag Neptune TL

heres a complete sevice manual for your unit tells all about it http://www.servicematters.com/maytag_library/docs/16022808.pdf

Posted on Apr 23, 2008

  • 530 Answers

SOURCE: I am doing a load of laundry the washing machine maytag neptune

This means locked rotor. you have a bad motor control unit. take the door off by removing the 4 screws also take the side/front panel off. You will see the motor control board. Do you have a delay wash cycle? If you do set it to delay wash remove the jp4 connector if the unit tumbles on it's own then the motor controller is fine but if it does not then you have a bad motor control board. Check it out and let me know. also there is a fuse on that board if you can locate it and check for continuity that will also help diagnose it. MAKE SURE YOU UNPLUG IT FIRST THOUGH!!!!

Posted on Jun 04, 2009

  • 2118 Answers

SOURCE: Lr shows during spin cycle and pauses washer

you need to replace the motor and the motor control board,it comes in a kit,call your parts store give them the model number and the first two on the serial.common problem with the neptune,the wire harness that plugs into the motor is strait down,moisture runs down the harness and gets into the connectors,it's around 200 bucks for the kit

Posted on Feb 21, 2010

ginko
  • 19396 Answers

SOURCE: I have Maytag Neptune front loader washer. When

Hi.

Error LR means Locked Rotor.

Either the motor is faulty, there is a wiring problem, or the control assembly is faulty.

Try tripping the circuit breaker to reset the machine, if code comes back a technician must have a look at the motor.

Posted on Jun 13, 2010

blueextc3221
  • 15935 Answers

SOURCE: Neptune MAH5500B Front Load Washer: what is the "LR" error on a Maytag Neptune washer...

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source..."Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 (ten being hardest) I'd call it a 3.5. If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job. It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear. Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer. The instructions don't ask you to, but I would remove the brace on the left to make life easier. This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board. My wrench was too big to get to the bolt to remove the harness from the motor. All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor. As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft. The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together. There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish. Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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Posted on Oct 01, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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1 Answer

May tag Neptune showing codes


Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).

Apr 03, 2011 | Maytag Dryers

1 Answer

Hi! I have a Maytag Neptune front loading washer machine. On a few occasions I have found a small amount of water in the drum before starting my weekly laundry. Today when I went to start my laundry...


Hi from retired Englishman in SW France,

This is symptomatic of a water control valve not closing completely- its no power/fail position is closed.
Whichever it is, hot or cold, needs replacing!
Service call ;-0(
Good luck,
John C

Mar 06, 2011 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front loader washer--door won't open but lock light off


Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Mar 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Won't Start - Beep-beep-beep


unplug it then plug it back in to see if it helps

Jan 16, 2009 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Maytag Neptune Washer


Excellent, glad to hear we could help.

Jun 14, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Machine beeps but won't start


does it say do in the display as if the door is open??

Oct 03, 2007 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag washer


It helps trying to actually weigh your dirty linen. Try to wash within what is mentioned in your manual. Also see that the door is closed firmly. Would be useful if you'd post back results.....

Mar 12, 2007 | Maytag MAH6500 Neptune Front Loading...

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