Question about PC Desktops

1 Answer

My laptop computer has two problems: A blinking question mark is centered over the CD drive icon and i don't know what this means. It running so slow, bootup takes about 8 minutes. The internet connection return errors and I don't know what they are "or" how to fix. I running Windows XP if you need to know that but cannot get to the internet to even download software to fix it? Help? It's a HSN laptop.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 282 Answers

Please go to safe mode with networking and try connecting to the internet,restart pc,press f8,choose safe mode with networking,choose windows xp,go to admin account..try to connect to the internet using safe mode with networking,download malwarebytes from malwarebytes.org and run a scan

Posted on Jul 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

RAM


When you plug in the power cord is there any lights whatsoever on the computer, where the plug goes in or on the AC Adapter of the power cord?

When you press the power button do you hear fans running, hard drive spinning, lights on the computer, hear any beeps or lights constantly blinking, hear the DvD/CD drive click and the light on the drawer of the DvD/CD turn on for a second or two? If so the laptop is trying to boot or may have booted, but the screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with the laptop and why it is not booting. Most times it's a motherboard issue when you hear beeps or blinking lights continuous. Most times the problem is with the memory or Video Card. Count the Blinking Lights or Beeps and take note of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoever when you press the power button.



Maybe you have a Static Charge Buildup. Remove the Power Cord, then Press and Hold the power button for 30 seconds. After 30 seconds plug the power cord back in and hit the power button to see if it boots. If it does, you can put the battery back in and let it charge.



Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Open the Case and remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Jun 04, 2012 | PC Desktops

1 Answer

Sony VAIO PCV-W500GN1


When you plug in the power cord is there any lightswhatsoever on the laptop, where the plug goes in or on the AC Adapter of thepower cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous. Most times the problemis with the memory or Video Card. Count the Blinking Lights or Beeps and takenote of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button. And if that's true maybe you wasoperating off the battery the last time you had it on and since the power cordis bad, it was not charging the battery so the battery is drained and the powercord is bad.

Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove theBattery, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in (leave the batteryout) and hit the power button to see if it boots. If it does, you can putthe battery back in and let it charge.Maybe your DC Power Jack which is where the power cord plugsinto the computer is bad. Take an ink pen and push the tip inside thejack and see if the little pin wiggles, if so the jack is bad. You'll have totake the laptop apart to fix it. Most times it is soldered onto themotherboard, so you will have to desolder the old and solder a new one.Maybe your memory is bad or the memory slot is bad.Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.
Try running the Check Disk Utility if the above steps don't fix it.
To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

May 28, 2012 | Sony VAIO PCV-W500GN1 PC Desktop

1 Answer

No letting me reboot computer what to do


Whenyou plug in the power cord is there any lights whatsoever on the laptop, wherethe plug goes in or on the AC Adapter of the power cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous. Most times the problemis with the memory or Video Card. Count the Blinking Lights or Beeps and takenote of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button.

Maybe you have a Static Charge Buildup. Remove the Power Cord, then Pressand Hold the power button for 30 seconds. After 30 seconds plug the powercord back in and hit the power button to see if it boots. Maybeyour memory is bad or the memory slot is bad.Removethe Power Cord, Open the Case and remove one of the memory chips. Set thechip aside then try rebooting the computer. If it boots, then you knowthe memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and tryrebooting. If it fails take the chip out and set it aside, then put theother chip in and try booting it in both slots. If it boots, just toverify that the chip set aside is bad, mark an x on it and put it into the openmemory chip slot and try booting.Maybeyour power supply is bad. Sometimes there is enough power to make thepower light come on but not enough power to make the fan turn on or harddrive spin.

May 11, 2012 | PC Desktops

1 Answer

Acer aspire x3400G


When you plug in the power cord is there any lightswhatsoever on the laptop, where the plug goes in or on the AC Adapter of thepower cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous. Most times the problemis with the memory or Video Card. Count the Blinking Lights or Beeps and takenote of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button.

Maybe you have a Static Charge Buildup. Remove the Power Cord, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in and hit the power button to see if it boots.
Maybe your memory is bad or the memory slot is bad.Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.

May 11, 2012 | Acer PC Desktops

1 Answer

Lx6810 blinking power light


Whenyou plug in the power cord is there any lights whatsoever on the laptop, wherethe plug goes in or on the AC Adapter of the power cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous. Most times the problemis with the memory or Video Card. Count the Blinking Lights or Beeps and takenote of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button.

Maybe you have a Static Charge Buildup. Remove the Power Cord, then Pressand Hold the power button for 30 seconds. After 30 seconds plug the powercord back in and hit the power button to see if it boots. Maybeyour memory is bad or the memory slot is bad.Removethe Power Cord, Open the Case and remove one of the memory chips. Set thechip aside then try rebooting the computer. If it boots, then you knowthe memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and tryrebooting. If it fails take the chip out and set it aside, then put theother chip in and try booting it in both slots. If it boots, just toverify that the chip set aside is bad, mark an x on it and put it into the openmemory chip slot and try booting.
Maybe your power supply is bad. Sometimes there is enough power to make the power light come on but not enough power to make the fan turn on or hard drive spin.

May 10, 2012 | Gateway LX6810-01 PC Desktop

1 Answer

I have dell optiplex 360 but LED ligth remain on does not turn green when i powerd on.no signal , beep sound and display


Believe it or not it is probably your Power Supply. Just because it lights makes the system lights up does not mean it is working properly. Sometimes it has enough power to make the light glow, but not enough power to make the fan in the power supply start or any other functions.

You can also try the things below to see if they work, if not replace the power supply.

When you plug in the power cord is there any lightswhatsoever on the computer?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the computer is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous. Most times the problem is with the Memory or Video Card when you hear beep tones or blinking lights. Notice the pattern of the lights and blinks. Do you get 1 Long Blink or Beep? Maybe you get 1 Long followed by 2 Short Blinks or Beeps.

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button.

Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove theBattery, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in (leave the batteryout) and hit the power button to see if it boots. If it does, you can putthe battery back in and let it charge.Memory Chip might be bad.
Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.

Apr 22, 2012 | Dell PC Desktops

1 Answer

No beep sound,orange ligth remian on does not go off dell optiplex 360


Believe it or not it is probably your Power Supply. Just because it lights makes the system lights up does not mean it is working properly. Sometimes it has enough power to make the light glow, but not enough power to make the fan in the power supply start or any other functions.

You can also try the things below to see if they work, if not replace the power supply.

When you plug in the power cord is there any lightswhatsoever on the computer?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the computer is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issue when you hear beeps or blinking lights continuous. Most times the problem is with the Memory or Video Card when you hear beep tones or blinking lights. Notice the pattern of the lights and blinks. Do you get 1 Long Blink or Beep? Maybe you get 1 Long followed by 2 Short Blinks or Beeps.

Maybe your power cord is bad if you don't get anything to happen whatsoever when you press the power button.

Maybe you have a Static Charge Buildup. Remove the Power Cord, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in and hit the power button to see if it boots.

Memory Chip might be bad.
Remove the Power Cord, Open the Case and remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Apr 22, 2012 | Dell PC Desktops

1 Answer

Cant turn my computer on and there is a yellow blinking light


How many blinks? Count and notice the patterns of the blinks (3 long blinks or 1 long blink followed by two short blinks).

Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.If all the above fails, you problem could be your Video Card or a motherboard issue.

Apr 14, 2012 | Dell Dimension E510 PC Desktop

1 Answer

Flashing green lightbulb


Do you hear the fans running? Do you hear the hard drive spinning? Did anything ever appear on the monitor?

Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.

Apr 09, 2012 | Acer Veriton PC Desktops

1 Answer

Blinking power light


Sounds like your motherboard has an issue. It could be a problem with the memory, the video card or the the motherboard itself.

When you plug in the power cord is there any lightswhatsoever on the laptop, where the plug goes in or on the AC Adapter of thepower cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous.

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button. And if that's true maybe you wasoperating off the battery the last time you had it on and since the power cordis bad, it was not charging the battery so the battery is drained and the powercord is bad.

Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove theBattery, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in (leave the batteryout) and hit the power button to see if it boots. If it does, you can putthe battery back in and let it charge.Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.

Apr 07, 2012 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...