Question about Canon Pixma MP500 All-In-One InkJet Printer

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Not scanning printer always worked well, I ran out of ink and the scanning no longer works. HELP

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Unfortunately, you'd have to replace the ink first before it will allow you to scan further. good luck!

Posted on Jul 16, 2008

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It keeps telling me that the ink cartridge is missing or not detected. I bought the same ink cartridge I have always used: HP 74 or HP 75. Besides that the printer works great (but now it won't even...


i got an hp also giving me problems,try taking the cartridge out and use alcohol and clean the gold contacts that control the ink flow then reset the printer!

Mar 13, 2015 | HP Photosmart C4580 All-in-One InkJet...

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My F4280 HP all in one wont recognize the refilled cartridge.


hello, attempt to clean the sensors on the bottom of the cartridge with some kind of solvent and q-tip. If the ink cartridge has sat awhile before you refilling it then the jets will be clogged dry and you will need to purchase a new one for your printer.

Oct 02, 2009 | Office Equipment & Supplies

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Can you please help me with this hp photosmart all in oneprinter i have here (model c4472). It always scan and copy documents in black. as in totally black and it consumes all the ink. Please help me i...


start the hp printer setting wizard, go to the ink settings click on normal print settings, change it to use both ink uses, go to the printing settings, go to the draft mode, and rest is work fine

Aug 22, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

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I have an HP Photosmart Premium C3009 all-in-one printer. Sometimes it refuses to print with a message that says: The process stopped unexpectedly with status 1. I've looked in the manual and find no...


I also experienced the "process 'mdns' stopped unexpectedly with Status 1" message a few days ago with my new HP 7250, and found two solutions. Here are a couple of potential cures:

I downloaded the shareware program 'Printer Setup Repair', then ran their 'Reset and Backup' routine. Restarted, and bingo! Printing was successful. But trying to run either the HP scan software or the HP Ink Widget from Dashboard were not so successful. Got a 'Scanner not found' message. I then went to the printer, tried doing a manual scan there, sending the scan to my PowerBook. Once again, bingo. The scan was sent to my computer, and now the HP software could see the printer. I've since restarted both my computer and the printer several times; printing and scanning are working fine.

Now the second way to fix the problem. It's kind of hokey, but it seems to work, and is what led me to the The process 'mdns' stopped unexpectedly" with Status 1" problem in the first place. What you do is just add an ethernet router, that one you have lying around the house somewhere, between your DSL or cable modem and your Airport modem. Huh?

Here's the deal: when I first bought my HP multifunction printer, my wireless setup was this: Cable modem>Xsense ethernet router>Airport extreme. Unpacked and hooked up the HP printer, and it all worked immediately, perfectly. Print, scan, check supply levels, all no problem. Way too easy. Then, about a week ago I realized that the Xsense ethernet router that I had in the chain was really superfluous, as we no longer use ethernet in the house; might as well eliminate that unnecessary link in the chain. So I changed my setup to a simple: Cable modem>Airport extreme. At this point printing stopped. Tried everything I could think of, no go. Always got the "process ' mdns' stopped unexpectedly with Status 1" message. Put the ethernet router back in the chain, printing/scanning went perfectly. This made absolutely no sense to me, but it worked.

Left my setup with the extra router for a day or two until I remembered about the shareware program 'Printer Setup Repair', described above.

Before doing any of these steps it's probably a good idea to run Disk Permissions (I always run it before and after any installation), just to be sure you're authorized to be using the HP software.


Good luck!

May 04, 2009 | HP Office Equipment & Supplies

2 Answers

Epson RX600 will not scan or nuthin' with empty ink cartridges


I cannot help about the Printing problem, because it seems it needs to have all the catridges with some ink to Print.But i can help you about the scan problem.I was having the same issue as you and gave up trying to print, but when i needed to scan i realized the printer didnt let me touch any of the buttons, repeating the same message "change catridge".If you use the EPSON SCAN application that comes with the printer, it lets you scan directly from the PC. It takes longer, dont know why, but at least it scans.I hope it helps.

Jan 10, 2009 | Epson Stylus Multifunction Printer/...

3 Answers

Out of ink, but can't scan?


Hi Scratchpatch,
My husband and I have just had the same problem. If you make sure all the ink cartridges are still in there, empty or not, and then press the Stop/Reset/Cancel button for 5 seconds it will take you back on to the main menu. this button is located in the middleish right of the button pad and is the only red coloured button on there. I hope this helps!!!

Nov 28, 2008 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

Scanning when out of ink


I don't think the Scanner neeeds a Cartridge to Scan a Document. You should be able to scan your Document even if your Tanks ran out of Ink. Just use the same process of scanning that you used so far and will be successful to scan the Document you're about to.
If you can't do anything regarding this, contact Vendor.

Jul 17, 2008 | Epson Stylus Photo RX600 All-In-One InkJet...

1 Answer

Kodak 5300 printer


K...Trust the solution. Try these steps. Open the printer, remove the ink and remove the printhead (See User's guide). Reseat the printhead and the ink cartridges. The printer will come up with an error message that requires calibration. Do the calibration and scan the sheet that prints right after by pushing the start button. In the menu options, clean the printhead. Do one basic and one deep. Print a demo sheet (another menu option) to see if the quality has gotten better. If it has not call Kodak AiO Tech support. You will need a replacement printhead.

Apr 18, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Sanning problems for printer PIXMA MP 160


some printers can detect that the cartridges are refilled based ona barcode or scanning of the cartridges. Does this Cannon have ink tanks or ink cartridges. If it has intakes then the print head needs to be cleaned wth rubbing alcohol and a q-tip. If they are cartridges then it would be good just to buy the original cartidges. As far as the scanning goes this can be a direct connection to the printer going through maintenance. If it continues to not scan then you may need to uninstall the scanner. see if the scanner shows up in your scanners area. if not then it will need to be re-installed.

Feb 13, 2008 | Computers & Internet

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