Question about HP Photosmart C6180 All-In-One InkJet Printer

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Photosmart 2575 printer is offline - won't print

Am not computer saavy, have two computers and the HP into a "switcher" that then is hooked to single DSL line. Older computer has XP and the new one has Vista. New computer has two printers listed on printer section of Hardware and Sound on Control Panel - 1. Microsoft XPS Document Writer, printer status Ready, 2. HP Photosmart 2575 (set as default), printer status Offline. Printer works through old computer, will not print through new one - job spooled on queque. What the heck is the XPS Document Writer? Afraid to delete it not knowing what it is and how do I get the Photosmart Ready, i.e. change status from Offline. Please make explaination simple. Thank you for any suggestions. I am having the same problem, but on a HP Photosmart 6180. I right clicked to change the status to work online, but it just added offline again. Help.

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Good Day,

One thing you can try instead of deleting the doucment writer is to change the default printer. You can do this by right-clicking on the HP printer icon and selecting "set as default" from the drop down box. Also try turning the printer off and back on aswell as restaring the computer if you have'nt already. Did that printer ever work from that computer? How is it wired, by "switcher" do you mean a shared printer through you network(was printer sharing configured properly), or an A-B printer switch. Please clarify

Hope this helps for now

Posted on Jul 01, 2008


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In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
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