Question about Canon ImageClass D861 Printer
My canon imageclass D861 copier makes three thin lines on copies only when I use the automatic document feeder. I have used the automatic roller cleaner feature but it does not help.
The lines are caused by some debris that is on the platen (the glass where you normally place the copies). The usual culprit is white-out smudges from a copy that wasn't completely dried yet. When you make copies using the feeder, the roller passes the paper being copied over a little section of the platen (if you pull up the feeder "lid", it'll be on the right-hand side of the big glass... it might even be marked with 2 green arrow stickers, but if not, it's the part of the glass directly under the roller of the feeder). You can just take an alcohol wipe or soak a cotton ball with alcohol or windex and wipe down that strip of glass under the roller.
Posted on Mar 23, 2009
The feeder scans the paper over the glass under the feeder. I use a razor blade to scrape any gunk on the right side of the glass. Then use windex on a cloth to wipe off residue.
Posted on Jul 09, 2008
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