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My HP 5550 printer has two brand new HP ink cartridges - 56 and 57. I keep getting Error 1517 saying that the printer isn't getting the ink. I've cleaned off the contacts with alcohol on a Q-tip but still no success. I've never had a single problem with my Epson and am getting very frustrated with my HP. What else can I do? Thank you in advance.

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  • Anonymous Mar 06, 2009

    Getting error 1517 after putting in new cartridge on HP deskjet.

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I just kept taking out the cartridges and putting them back in again --at least six times. I also unplugged the printer and then plugged it back in. Finally my printer started to work again.

Posted on Jul 04, 2008

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I have an hp deskjet 5550 printer which used to be connected to my previous computer. My current pc has Windows Vista and although the printer works it just prints in tiny faint text and won't use my new...


Sounds like the working cartridges are badly clogged. Is the new cartridge HP brand or an "internet special"? Try HP originals and see if the machine still works ( I imagine it will). If not, then yes the machine is probably and the end of its life.

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HELP PLEASE


Remove one cartridge and close the access door. If the cartridge light goes off, the bad cartridge has been removed. If the light continues to blink, remove the other cartridge and reinstall the first one. If the light goes off, the cartridge in the printer is the good one.

May 31, 2010 | HP DeskJet 5550 InkJet Printer

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Ink cartridge 56 and 58


the printer itself recognizes cartridges
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hp 58 photo inkjet cartridge
and hp 28 inkjet print cartridge
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Oct 31, 2009 | HP DeskJet 5550 InkJet Printer

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Error message on hp deskjet printer


I had a similar problem when I tried to install a refilled HP cartridge. I took the cartridge out, unplugged the printer (hard boot), plugged it back in and reinstalled the cartridge. That got it to work.

If that doesn't work, try taking a cotton swab (q-tip, cotton bud) and clean the contacts on the ink cartridge. Even though they are gold plated, sometimes contamination will cover one or two contacts so the printer will not properly read the cartridge.

Hope this hleps....

Aug 04, 2009 | HP DeskJet 3650 InkJet Printer

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If you print very much, especially with color, the best solution may be to sell the HP, and get  a Canon MP520,  it's super fast for an inkjet, the brand name Canon ink cartridges are much larger in (ml) ink, it comes with FULL ink cartridges, not starters with little ink.   The color in is in individual cartridges C, Y M (they don't all get used at the same rate) so you will potentiall save lots of money.  A Canon brand Black cartridge for $13 prints about twice as many pages as the HP $30 cartridge ... you do the math.  

Oh yeah,  it's a scanner and fast color&bw copier too.

$129 at walmart (the cost of about 4 HP cartridges)  I am confident that you will never buy another HP printer.  


..ajm
Current owner of 3 HP printers,  1 HP laptop and 1 Compaq(HP) laptop, previously 3 other HP printers.  

Oct 29, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

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I had the same problem, the most stressfree (and cheapest in the long run) fix I found was:

Get a Canon MP520, it's super fast for an inkjet, the brand name Canon ink cartridges are much larger in (ml) ink, it comes with FULL ink cartridges, not starters with little in, and has Vista drivers( XP too). The color in is in individual cartridges C, Y M (they don't all get used at the same rate) so you will potentially save lots of money. A Canon brand Black cartridge for $13 prints about twice as many pages as the HP $30 cartridge ... you do the math.  

Oh yeah, it's a scanner and fast color&bw copier too.

$129 at walmart (the cost of about 4 HP cartridges) I am confident that you will never buy another HP printer.  

Oct 08, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

5550 DeskJet 5550 curious error message


Do you happen to be getting this on a Mac? I'm wondering if this is the Mac's notification for your cartridge being too out of ink to print. I came across this error today and had to replace the cartridge to fix the problem (mind you with the exact same version, just new).

Feb 13, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

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Hi , does your cartridge ink hp original? If generic ink try to change genuine ink.

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1 Answer

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Remove and return the Carts on the Printer do this twice then Use HP Software Cleaning Method.

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