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I have a Canon i980 printer. I have been happy with it. I was printing a full sheet on photo glossy paper. Halfway through the print it was obvious that one of my ink cartridges wasn't producing. I did several normal cleanings then a nozzle check. It looked like my photo cyan was not printing properly. I did some cleanings and it appears that it hasn't improved the performance. I changed that cartridge not long ago. It seems like when I took the "orange" wing cap off some of the ink came out. That was very unusual as that normally hasn't happened. This and all of the cartridges are Canon originals. What do you suggest? I looked for my i960 CD ROM but couldn't find it. This unit is no longer under warranty. I do have a backup in my i860 on my other computer.

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By replacing the cartridge that was not delivering the ink properly the problem disappeared. Thank you.

Posted on Jul 02, 2008

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