Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Scanner on HP6110

My HP6110 works in all modes except scanner. When I try to scan, I get the message computer not connected.Yet it is connected (prints just fine) and in the control panel I tested the scanner and the message says "your device successfully completed the diagnostic test." Why can't I scan?

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I also have this problem. Try going to
-Start
-Programs
-Accessories
-Scanner and Camera Wizard.

I can get my scanner to work through the wizard when it won't work by just pressing the scan button on the printer.

Posted on Jul 01, 2008

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How do I get the scanner to work on my computer


your printer probably has a software to install.

this software has the mode to scanner and to scan. the pc has a printer connection right? and.... how to scan should be on the software for the printer. it recognizes the printer and it's looking for a scanner, this is why is telling you scanner connection under the scanner connections but if the use is with the printer as a scanner, it must've a software. maybe the printer a scanner button so the pc recognizes it as scanner.

Jan 22, 2015 | Printers & Copiers

1 Answer

I am trying to scan and i get the message "communication error - make sure computer is connected - i am using wireless and the printer works what do i have to do to make the scanner work?


Hi,
To work around this problem, you must create a Windows Firewall exception for TCP port 21. To do this, follow these steps:
  1. Click Start, click Run, type firewall.cpl, and then click OK.
  2. In the Windows Firewall dialog box, click the Exceptions tab, and then click Add Port.
  3. In the Add a Port dialog box, type Scanner and Camera Wizard in the Name: text box.
  4. In the Port number: text box, type 21.
  5. Click TCP, and then click OK.
Restart the computer and now you should be able to scan.
Cheers.!!!

May 18, 2011 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

I can't get my hp 6110 to scan to my computer


GO to add scanner utility and try to add the scanner if it ask for the driver insert the disk.

May 07, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I have two computers both use a seperate hp6110 and both will not turn on. Happened on the same day no power either unit. Everything around them works except the HP's


disconnect the power cable for your printers as well as the computers and reconnect them.
if the computers are on then there should be no problem with the power supply. try and connect your printer in hte same power supply.
if still not working then try connecting your computer to the power supply where you have connected the printer. if the computer is not working in the power supply then the problem is with hte power supply.

Feb 18, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I try to scan a document and it says that I am not set up on pc. I use just the scan button and it still won't scan. Help please!!!


Verify cables connected properly to the back of the scanner
If the scanner is a parallel port scanner it is likely it has two available connections on the back of the scanner. Verify that the cable coming from the computer is connecting to the IN, Computer IN, computer, or similar connection.
Ensure that the scanner is getting power
If your scanner is not getting power it is recommended that you check the connections ensuring that they are connected properly to the back of the computer and from the scanner to the wall. If you have the scanner connected to a power strip and or surge protector it is temporarily recommended that you connect the scanner directly to the wall.
If the computer scanner is getting power, you should notice the inside light come on when the power is first received by the scanner.
After checking the connections you still get no power to the scanner, it is recommended you contact the manufacturer of the scanner.
Additional parallel port scanner troubleshooting
If you have another device connected in between the scanner and the computer, turn off the computer and temporally disconnect the devices connected to or from the scanner. If, after disconnecting these devices, the scanner works, it is likely that another device may have issues or may be unable to work with other parallel devices.
PC Windows users verify no TSRs are running in the background
Press CTRL + ALT + DEL and end task all currently running software except explorer and systray and attempt to scan again. If this resolves your issue it's a possibility that an application in the background such as a virus utility is preventing your scanner from scanning.
Verify the LPT port mode
PC users ensure that the LPT port mode within the computer BIOS is set to either EPP or bi-directional mode and/or try alternating between these two modes.
Update the drivers
Verify that the latest drivers are installed for the operating system being used on your computer. A listing of computer scanner manufacturers and links to the drivers pages can be found on our scanner drivers page.

Nov 19, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Won't scan photo to computer.


Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

Aug 19, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Scanner not working


Hi Jkey !

As per the information you have provided, I understand that you are receiving an error "No scan option refer to the documentation" on the printer, when you try to print from the front panel of the printer (I mean from the printer's side).

However, plz provide me the proper error message so that I can assist you in the best possible way. If you are unable to scan from the printer's side, then try to scan from the computer and check if it is working or not. It should work when you try to scan from the computer, if not there may be a communication issue between the two devices.

To check the communication perform the below steps:

IF the printer is connected via USB cable, then perform below steps:
Useful scripts For Windows XP:


To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

If you are able to scan fine using the above steps, please write back to me along with the exact error message.

With Regards
Mike.

Jun 27, 2009 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Keep getting scanning error message


How do you have the HP6110 connected to your system? This problem can sometimes be caused by using to long a cable between the computer and the multifunction printer. I would use a short cable (6 foot or less) to make sure that it's not a communications problem. This ususally manifests itself with an error message while scanning although the printing function work ok.

Apr 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Error messages appear when scanning from glass to macbook.


Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks! 
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Mar 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

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