Question about SanDisk Sansa e250 MP3 Player

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Sansa E250 2gb

It does not recognize its hard drive. And it gives a refresh failed notice.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jul 03, 2008

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I purchased this sansa clip mp3 device two days ago and my computer just won't reconize it and respond. I noticed that yellow sign in the usb device list,tried doing everything possible, searched google...


Open your Windows Media Player then plug the sansa in ... it should recognize it .. sometimes it takes a few tries to get it to work .... I think the f5 key refreshes in windows media not for sure try it a few times to see if it finally recognizes it ... hope this helps

Feb 25, 2010 | SanDisk Sansa e260 MP3 Player

Tip

For Version 2 Sansa E200 Series and Version 2 Sansa C200 Series


As you have notice, these version of player will not have the USB Mode / Mode ( FOr Rhapsody Players ) and / USB for sansa C200 series. If you want to have your player detected by the computer as a removable disc drive or as a MSC drive you can perform this easy steps.

For Sansa E200 Players and C200 version 2 Players.

1. Enable the Hold Switched for it to show a red color.
2. Press and Hold the Rewind button the " << " then connect to the computer.
3. Connect the player to the computer and dont let go of the Rewind Button " << " , you will notice that the player would be detected as a removable drsc drive in the My Computer Window.

*For Load Main Image Failed Problems and player Freezing on the Refresh Database Screen will be post later*

on Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa view is no longer recognized when plugged into USB port


Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Sep 07, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

(e260R) Refresh Database eternal loop


Turn it on into recovery mode (Hold + Record Button + Power)
Connect to computer (You should detect a 16MB drive)
Make an empty text file inside the 16MB Drive and rename it to "sansa.fmt"
Unplug the Sansa. You should see now a "Formatting..." on the Sansa's screen.
Sansa fixed!

Sep 13, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e280


This is a common problem usually formating your sansa can solve it.
Give it a shot and let me know.

May 21, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa MP4 player is not recognized by my computer and it stays on the refresh database screen


Hi,
Mostly this kind of problem occurs in sansa due to incompatible settings. Try the MSC mode in the setup instead of the normal mode. Then the player will appear as a unique drive. Copy the music files to appropriate folders and eject the drive. The database will then refresh again...Also reset the settings to factory default atleast once.

Bye

Have a nice day...I hope that this solves ur problem :)

May 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 Player not reading SD 1GB Card


The Sansa is unfortunatley one huge mess up the programming has failed its working on a database with only 4 levels but for grphics and songs you need at least 7 lhopefully you can return it and get another if not you can try putting another type of chip hopefully that will work

Apr 11, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Computer doesn't recognize MP3 player -


go on sandisk and do the updates

and changes the format of the hard drive

Mar 25, 2008 | SanDisk Sansa e200 MP3 Player

4 Answers

Cannot get my computer to recognize my sansa e260 player


I cannot get my desktop to find a driver for the e260, but if you use the SD microdisk you can load stuff to the microdisk if you have a card reader. You need to buy the full size SD card with the micro SD attached. Then sync the stuff you want to load and when you boot up your player, it will refresh the data base and you can play the stuff on your card. Seems a shame to waste 4 gigs of hard drive on the player, but I do not know anyone who has found a driver for the e260 that works with XP service pack 2. If you do please send me an email me.

Dec 09, 2007 | SanDisk Sansa e260 MP3 Player

4 Answers

Refreshing Database


I love you!! thanks this helped me :)

Jan 28, 2007 | SanDisk Sansa e270 MP3 Player

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