Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

9 Answers

Kodak 5500 all in one printer

Printer wont print black. It will only print in color.
Steve Masker
smmasker@yahoo.com
727-501-6478

Posted by on

  • 5 more comments 
  • smmasker Jul 01, 2008

    I can not print with black ink.
    I changed the black print cartridge twice and even the new cartridges don't print.

  • smmasker Jul 01, 2008

    I have the Kodak 5500 All in one printer. It will not print with the black ink cartridge. I have taken the cartridge out and cleaned and replaced with a new cartridge. It still will only print in color.

  • smmasker Jul 01, 2008

    I am not getting any error messages it goes through the printing cycle and I can hear it printing but only the color print is on the paper.

  • smmasker Jul 01, 2008

    I have the Kodak 5500 All in one printer. The Black ink cartridge wont print. Fixya experts keep telling me to clean it with window cleaner -I did and I also put a new ink cartridge in and it still doesnt work. Ive only had this printer a few months but have had it release full pages of heavy black ink while printing.

  • smmasker Jul 01, 2008

    I have removed the ink cartridge and used windex on a paper towell and kept dabbing the spot where the ink cartridge touches the little platform inside the tray that holds the ink cartridge/ Is that correct?

  • smmasker Jul 01, 2008

    So far have not had a solution that has worked.

  • smmasker Jul 01, 2008

    This Kodak printer is used daily and has never went dry. It is only a few months old. I have always had problems with it unloading a half page of black ink sometimes while printing.

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9 Answers

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First, make sure that you are using original Kodak cartridges and not refilled or generic ones. Also make sure that you have inserted the cartridge correctly, and removed any backing plastic covers, etc.

Secondly, try the nozzle check, and manually clean the print head with moist paper towel.

Should neither work, try a hard reset: Unplug the printer from PC and power source, wait about 5 minutes and replug everything and try.

If even that fails, it means you will have to call in the manufacturer, as its likely to be a circuitry issue, or some other problem..

Posted on Jul 01, 2008

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Your best bet then is to send it in to the manufacturer as it is still under warranty.
Thanks,
Lee

Posted on Jul 01, 2008

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Performed a nozzle check, and the black grid (at the top) as well as solid
You definately have a clog. A friend has the same trouble. They
happened to let the ink run completely dry is what caused the problem.
Did you use generic inks or let the printer sit idle for a long long
time?

Hope that help a bit.........

Posted on Jul 01, 2008

  • Mark Gil
    Mark Gil Jul 01, 2008

    If that's the case better have that replace...

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Sir,

Reset the printer, installed updated firmware and home center. Mbp. Called support. On hold for 40 minutes.

Thanks
Good luck

Don't forget to rate the solution

Posted on Jul 01, 2008

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Its because ur black ink head is clogged.remove the ink head n leave the bottom of the head dipped in a little bit of water.it will dissolve clogged ink.reinstall ur head into the printer n then clean ur head with the head cleaning option to maintain the flow of ink.it will work properly after that 4 sure.keep me updated.

feel free 4 further assistance .rate the particular experts solution as fixya that helps u understand n solve ur problem

Posted on Jul 01, 2008

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Have a look at my previous posts about intensive cleaning. This works in many cases with ink jets that have suffered a clog in the print head.

View it HERE: http://www.fixya.com/support/t138226-printer_not_printing


Posted on Jul 01, 2008

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Run print head cleaning procedure and try again

Posted on Jul 01, 2008

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Are you able to make black and white copy if yes then you need to go the control panel select printer folder and right click on the printer icon you tab printing preferences once you need to search for the check box print all documents in black and white,

If the copy is not working you need to clean the contacts of the black cartridge .Take a warm, damp paper towel or napkin and gently clean the bottom of the car where ink comes repeat the same process with dry paper towel and try to print , if this did not work you need to replace the cartridges as the ink may be dried.........

Posted on Jul 01, 2008

  • Anand Kumar
    Anand Kumar Jul 01, 2008

    Are you getting any error message in your computer.........

  • Anand Kumar
    Anand Kumar Jul 02, 2008

    Are these refilled or compatible cartridges?

    Please print a calibration page on your printer and lat me what colors do you see ?

    http://www.kodak.com/eknec/PageQuerier.j...

    And download the manual and follow the instruction to inset the cartridge and to print a calibration page..........


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  • Kodak Master
  • 1,879 Answers

Greetings,

Perform print head cleaning using the driver.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jul 01, 2008

  • 1 more comment 
  • monk3ybidzness
    monk3ybidzness Jul 01, 2008

    tutorials and other information can be found here

  • monk3ybidzness
    monk3ybidzness Jul 01, 2008


    if you don't get any improvement after the head cleaning, replace the ink cartridge

  • monk3ybidzness
    monk3ybidzness Jul 01, 2008


    Check warranty then - common issue for inkjet printers : the printhead gets clogged.

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