Question about HP TouchSmart IQ770 PC Desktop

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HP TouchSmart PC - colored stripes only

When PC is started, the touchscreen displays colored lines that continue to move. The PC doesnt boot up. The screen does react to touch (the colors change and move). System sounds are heard. This isnt the first time its happened. Before I would just keep fitting cntrl alt delete, esc, and other keys and the recover screen adventually appears and the computer works fine. I ran diagnostics and nothing is found. This happens when the computer is shut down but not if its been sleeping. Please help. Thank you in advance.

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  • tludwig Jan 05, 2009

    we sent ours to HP while it was under warranty, they shipped it back to us saying there was nothing wrong. I tried leaving it unplugged for a while (6 days), nothing worked. HP said they flashed the HD and that was it, we got it back working. the problem was still there. about a month later it happened again.

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Remove the power supply to the pc and leave it off for half an hour

Posted on Jul 26, 2008

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