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Problems when I try to install on Vista

I get to install it but When I try to open Mira Scan , Windows Vista says: Exe does not work (Exe dejó de funcionar)


Is there any drivers to fix this problem or Do I have to buy another scanner?


It would be a same because I'm very glad with my own one ...


Thanks for your help

I need the drivers Acer scaner model u3300 for windows Vista

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BenQ drivers (acer) advised me no drivers will me made for the u3300 scanner.

Posted on Dec 30, 2008

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I have this problem on my Canon MP210 Scanner that doesn't work! I even re-installed the driver, but nothing worked but the copier works. That mean that the hardware works correctly.

First try a different data cable and a different port. If you use a USB hub or print server, try a direct connection. Check that a known working device can connect to the computer. Check the device manager and power saving settings. What message do you see in the Devices and Printers window (Printers and Faxes for Win XP) for the MP210? What error messages do you for printing and scanning?

For Windows 7, Start > Control Panel > Hardware and Sound > Device Manager. Look for a triangle with a yellow exclamation point or a red x at the bottom of the list at Universal Serial Bus Controllers. You can try updating the drivers for the USB controller or uninstalling them and then rebooting the machine. (The computer should find and install new drivers automatically. However, you should also check in Windows Update for them (check for new updates - optional and important).) With some computers this could be the result of static at the USB ports. Disconnect all of the external devices and the power cord (computer and the outlet). For a laptop, also remove the battery. Then press and hold the power button for 30 seconds. Then put the battery back in (if applicable) and reconnect all of your cables.

For the power savings settings, again for Windows 7, right click on the desktop (anywhere there are no icons or running programs). Select Personalize. Then click on Screen Saver then choose Change Plan Settings. Next click on Change Plan Settings (for the active plan). Then click on Advanced Plan Settings. Scroll down to USB selective suspend.

Did you install the Canon driver, full software or the OS driver? Can you print any documents? (Sometimes the scanner will not respond but the printer still works.) If you have documents in the print spooler, you may need to stop and restart the spooler. (One way to do this is to launch the Command Prompt window (run as administrator for Vista or Windows 7). Start > All Programs > Accessories > right click on Command Prompt and choose Run As Administrator. Type "net stop spooler" without the quotes followed by enter. On the next line, type "net start spooler" again without the quotes and press enter. Now restart the computer.

If the printer works, but the scan buttons do not. If you connected the USB cable before installing the Canon driver, you have a generic driver that may not run the scanner. Uninstall the driver, unplug the data cable and then reboot the computer. Then install the full featured software (if available) from Canon . Next try to scan from the computer. You need to set up the full software with destinations for the scanner buttons and the monitoring program must be running. (If you use the basic driver, the scan buttons will not work. In Windows XP, Vista or 7, you can acquire scans with Paint. File > Import from Camera or Scanner > New Scan. Vista comes with Photo Gallery that can also do this (it can be downloaded for XP and Win7). Vista and Windows 7 also include Windows Fax and Scan to acquire scans.

If the unit still fails to work at the current computer, try connecting it to another (with known working USB ports). If it still fails, then the USB port has failed in the all-in-one. This could be another static issue. With the printer on, unplug the cables (data and power from the printer, outlet and the computer). Press and hold the power button for 30 seconds to a minute. If this doesn't help, if the printer is under warranty ask Canon to repair it.

I hope this helps.

Cindy Wellls

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HI, welcome to FixYa.

Which operating system that you use? Have you installed the webcam driver?

I assume you use Windows operating system. If you use Windows XP, you can check you webcam in My Computer right under Scanners and Camera section.

But if you use Windows Vista or Windows 7, Windows Vista and Windows 7 doesn't have any abilities to use your webcam directly like WIndows XP does. You need to install a program to check whether your webcam is working or not.
Since these programs are usually sharewares, I recommend you to try Touchless if you are just only checking whether your webcam is working or not (not to take picture or to have a chat, that need different program). The requirement is just you need to install .NET Framework which you can get here:

While "Touchless" you can get here:

Unzip the the run TouchlessDemo.exe

I hope this can help you. Thanks for visiting FixYa.

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you can try a linux live distro from your cd (you can find them here If that works, it probably means that your os and os' dvd has some problems, you should try to burn it to another DVD.Instead, if the distro has problems booting up, boot a rescue system (such as from your usb and run all the tests to verify what's wrong. If neither of this method works (ie, the system won't boot up in any way) it means you have a faulty motherboard and need to get sony's assistance.
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Use an Ethernet cable to connect your computer to your cable-modem (or router or DSL-modem).
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write me a line.

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