Question about Brother IntelliFax-2820 Laser Fax

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Message that reads Check paper/reload paper

We have a new fax that continues to have a message that says check paper/reload paper, our old fax did the same thing. There is paper in the tray. We are having to open the front and take out the paper tray and close it in order for the fax to work.

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Posted on Jul 09, 2008

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How do I unjam a fax machine 1010


to clear document jam:
1 Open the front panel.
2 Carefully remove the jammed document.
3 Close the front panel firmly until it clicks
into place.

If the fax paper jams while you are receiving or printing, Remove jammed paper and press
Cancel appears in the message.

if the paper is jammed in the printing area
1 Remove the jammed paper by pulling it out
smoothly in the direction of the arrow as
shown.
If the paper tears when it is being removed
check to ensure that no small pieces have
been left inside the machine.
2 Press Cancel.
3 If this was a fax, reprint the fax. For more
information, see reprinting faxes on
page 29.

if the paper is jammed in the paper feed
area
1 Remove the jammed paper as shown.
If the paper tears when it is being
removed check to ensure that no small
pieces have been left inside the machine.
2 Reload new paper with the print side
facing toward you.
3 Press Cancel when finished.

May 04, 2012 | HP 1010 Plain Paper Inkjet Fax

1 Answer

My read out says check paper size, when i reload tray all it does is print out an old fax. I have letter in there and have gone though the trouble shooting in the manual.


Did you try clearing your remaining jobs? Fax, menu, arrow down to #2 (fax), menu, arrow down to #6 (remaing jobs)....

this helped me.

jb

Apr 27, 2010 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Lately, our fax has not been working and the message 'Check/remove original and press stop key' will appear on the LCD screen. Even after removing the original or clearing any paper, the LCD screen...


Thre is a "finger" sensor on the input tray. It is stuck in the "down" position. The fax machine falsly senses paper on the sensor.
Use compressed air (from a can) to clean the sensor and "work" it to free it. Do not lubricate it (no WD40 or duct tape, please)...

Sep 28, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Drum intellifax 4100 Brother


some faxes will shut down if it senses toner low/out
you must replace and maybe reset counter

Jul 30, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother 4100 intellifax


Check the blue tab on the inside of paper tray and make sure it is on correct paper size.

Fax machine is very sensitive so try not to put too much paper in it.

Jul 01, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Check paper reload paper


Remove the paper tray completely and make sure paper is not binding and lifting up OK.

Jun 30, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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Samsung SF560 Message reads "toner empty". Replaced new toner cartidges and still get same message. have change toner in fax but getting message (jam 1) or toner empty it seems pretty common problem as...


Turn off the Machine for safety.
- Try to double check if the toner cartridge is properly installed
- Clean it also if dusty
- Make sure he sensor have no paper or dust.

Apr 15, 2008 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

Check paper tray - reload paper


Your paper sensor actuator arm is most likely broken or out of position, or you may have a dirty sensor if you are in a dusty environment. If you look in the machine with the tray out, you should see a small (usually black) piece of plastic hanging down. You can also take the toner and drum cartridge out and turn it on its back to get a better look. If it's not there, it's probably broken off.

Feb 07, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Paper failure


If you can see the black rubber feed rollers, clean with isopropyl alcohol

Oct 24, 2007 | HP 920 Plain Paper Fax

1 Answer

Paper jam, and check film error messages


dear sir the film sensing sensor and paper path sensors are abnormal or dusty pleaz check them

Sep 19, 2007 | Panasonic KX-FP121 Plain Paper Thermal Fax

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