An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: Windows laptop won't boot -
Try pressing the F8 key at start up. This should take you to safe mode, from here you will be able to shut Windows down properly and reboot without the loss on any data except for what you were working on at the time of the power loss. If it won't let you do this and stays in the same loop, it could be that the hard drive crashed and needs replacing. I don't do data recovery from a dead hard drives, so I can't give you an estimate on that, but a hard drive replacement, system reload with drivers and updates will run anywhere from $150 up to $600 depending on what you want.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You have corrupt or deleted windows files or possibly a hardware error. The first thing is to try a repair using a Windows XP CD that came with your system.
XP REPAIR INSTALL
1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS. Check your system documentation for steps to access the BIOS and change the boot order.
2. When you see the "Welcome To Setup" screen, you will see the options below. This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To setup Windows XP now, press ENTER.
To repair a Windows XP installation using Recovery Console, press R.
To quit Setup without installing Windows XP, press F3.
3. Press Enter to start the Windows Setup: do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you do not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R".
4. Accept the License Agreement and Windows will search for existing Windows installations.
5. Select the XP installation you want to repair from the list and press R to start the repair.
6. Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.
7. You will need to apply Windows updates after this procedure.
If you added any exta hardware means kindly remove it and boot the computer Then you try boot by selecting the option of Boot using last known good configuration. If the boot is successful then you can boot later booting without any problem.
If boot is not successful and this problem is happened after installing any software or driver software means boot in safe mode by pressing f8 key and uninstall it
You will need to re-install windows, or use the windows recovery solution..
To use the recovery solution:
Insert your windows installation CD
reboot the computer
when prompted, push any button to boot from the CD
When asked if you want to install, or use the recovery console, select " install "
You will be promted again to install or use recovery, use " recovery "
Windows will delete hardware profile information, then continue to install as normal. Once completed, you should be able to use windows normally again, and you should not lose any data on the drive, nor any software installed or settings.
Try an XP repair: Boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your Applications or data; it just reinstalls the Windows files. This is great because when it works you don't need to reinstall all your software.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
First, see if you can run diagnostics from the F12 menu or from the Dell Resource CD and see if the HDD or any other hardware indicates a failure. If you are having a hardware failure, there is no point in trying to fix a software issue until the hardware is fixed.
If the HDD fails diags, replace it. If it passes, then try booting to the XP CD, and see if you can boot to recovery console, and run CHkDSK /R