WinXP Pro SP3 complete, with SONY DVD RW DRU820A drive. Recently I cleaned my system and put it all back. All seemed well, but when tried to put disk into SONY DVD RW DRU820A, the disk whether CD or a DVD just gets ejected instantaneously. Please HELP!
Well this got sorted off. But now the TRAY would'nt budge open!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: Sony DVD RW DRU-820A
did you try to do the emergency eject ?
jewellers driver in drive pinhole.
use the eject method again, Computer powered Off. Open the drawer and push it back in firmly.
This is an eject button, make/break switch problem.
Also try ejecting the drive from my computer/Right click with mouse ( CD Drive ) Eject.
And ensure the 4 Pin Molex ( Red-Black-Black-Yellow ) is the right way round. Yellow usually faces to the outside of the casing.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Download the most current drivers for your Chipset. Uninstall the drive via Device Manager, restart your system and let Windows install it. Update to the latest Windows Service Pack. Download the updated Firmware version and internal drivers from here: http://sony.storagesupport.com/product/125#documents
Double check the Ribbon Cable Connector is installed Correctly ( 40-80 Strand IDE ) sometimes if these are not fitted squarely Or pushed in hard enough. Can cause a Problem.
Also try the emergency eject procedure on The Drive. Small jewellers screwdriver Or Needle, insert into the drives faceplate ( pinhole in drives faceplate drawer ) push to open dvd drawer. pull out drawer Gently. And push back in. This ocassionally works for a stcking Drawer/eject mechanism.
Finally try the drive without a disk in ( open/eject Or Close )
Resolved, unsure what I did but a full re-install of xp and all is working after I did my final windows updates. keep in mind that a fresh install of winxp sp2 with none of 88 recommended patches it still wasnt working
Unlikely that there is a problem with the drive itself, most likely cause is software settings - which burning software are you using? if it is nero 6 then once you click burn after arranging the files for burning, the burn info page should pop up. click on the burn tab and make sure that "determine maximum speed" is checked and that write speed is set to maximum. hopefully this should solve it, if not try setting write speed to one of the slower settings listed and see if you get a better result. Sometimes dvd drives can slow right down when you are trying to push them to go at maximum.
if you want to check what it should be able to do, try http://www.pcpro.co.uk/reviews/87363/sony-dru820a.html
also worth trying is updating the drivers
to make sure you have the most recent version.
Another thing worth trying if you haven't already is try a different brand or type of disc - just occasionally there can be clashes with certain types and burners - if this seems to solve it, don't throw your pack of discs away, give them to someone with a different burner.
The final possibility is a power supply problem. If your PC's power supply unit has spare connectors for a drive then try a different one - possibly your supply doesn't have enough guts to run a more modern drive - take the drive out and try it in another pc with a higher power supply wattage rating.
Hope this helps :)