Question about HP LaserJet 2420dn Printer

1 Answer

Solution Der mr/s my hp printer 2420D has error problem ,it says 49.FF05 service error tekie email tekie_sebhatu@yahoo.com

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  • tekseb Jul 02, 2008

    Dear helper

    Steel I didn't resolve my problem of "49 ff05 servise error"

  • shalltonb May 06, 2009

    Hi

    I have a 2430dtn HPLaseJet printer and it gives me the 49.FF05 service error. I update the firmware but the printer freeze.

    Help!!!!!!!!!!!!!!! please. You can mail me.

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1 Answer

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  • Contributor
  • 37 Answers

First upgrade the firmware from HP page
second try to print from diferent port
third if the 2 other solutions dont work for you, replace the formatter.

Posted on Aug 22, 2009

6 Suggested Answers

  • 300 Answers

SOURCE: 49.FF05 SERVICE ERROR

A critical firmware error has
occurred.
Try following these steps -
1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

Posted on Jul 14, 2008

FixinFax
  • 3085 Answers

SOURCE: HP LaserJet 4700N has a service error code message

1 Press CANCEL JOB to clear the
print job from the printer memory.
2 Turn the printer off and then back
on.
3 Try printing a job from a different
software application. If the job
prints, go back to the first
application and try printing a
different file. If the message
appears only with a certain
software application or print job,
contact the software vendor for
assistance.
4 If the message persists with
different software applications
and print jobs, disconnect all
cables to the printer that connect
it to the network or PC.
5 Turn the printer off.
6 Remove all memory DIMMs or
third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
7 Remove all EIO devices from the
printer.
8 Turn the printer on.
9 If the error no longer exists, install
each DIMM and EIO device one (memory)
at a time, making sure to turn the
printer off and back on as you
install each device.
10 Replace a DIMM or EIO device if
you determine that it causes the
error.
11 Remember to reconnect all
cables that connect the printer to
the network or computer.
12 If the error persists, replace the
firmware DIMM.
13 Replace the formatter and
calibrate the printer. See
“Calibrate Now” on page

Posted on Jun 11, 2009

puertobori
  • 7725 Answers

SOURCE: The error "49. FF05 SERVICE ERROR" is displayed on

If the error can be reproduced, use the following sections of this document:

  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate error If the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific error The error has been narrowed down to a specific feature.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

Posted on Oct 26, 2010

Testimonial: "Quickly directed me to the site that provided me with the correct troubleshooting steps."

seeker5211
  • 1088 Answers

SOURCE: my printer is giving me

Upgrade the firmware.

Posted on Dec 17, 2010

BaronVonNuke
  • 1915 Answers

SOURCE: LaserJet 4250 49.FF05 SERVICE ERROR

This is a common issue with HP printers, usually caused by updated programs such as Adobe Acrobat.

Here is a link to a tip I wrote on how to solve this problem. click here

Posted on Apr 20, 2011

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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goodluck!

Posted on Jan 02, 2017

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49.FF04 - in older 4xxx printer it mneans a firmware error - try to do:
1. cold reset
2. updaete firmware
3. remove network card from printer and instert it back - or try to turn printer on without it.
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ISSUE: A 49.x service error appears on the HP Color LaserJet 4500 or 4550 printers display, and other unexpected errors may be displayed such as:

  1. Turn the printer off, and then turn it on again. If the 49 error clears, proceed to Step 9.
  2. If the 49 error returns turn the power off, unplug the power cable, disconnect all network cables, and remove the HP Jetdirect card, which is located on the formatter, (see Figure 1 for location), or any third-party devices, if installed.
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    NOTE: To perform a cold reset, turn the printer off, and hold down the GO button while turning the printer back on. Remember to remove the Jetdirect card (if installed) before performing a cold reset. (The Jetdirect card is located on the formatter).

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LaserJet 4250 49.FF05 SERVICE ERROR


This is a common issue with HP printers, usually caused by updated programs such as Adobe Acrobat.

Here is a link to a tip I wrote on how to solve this problem. click here

Apr 19, 2011 | HP LaserJet 4250n Printer

1 Answer

49.ff05 error


A 49 error on an HP printer is caused by the printer receiving a commmand it does not understand. It is the computer equivalent of "huh?" The first step to fixing this is to ensure that you have the most current firmware installed for the printer. Curent version is 02.120.3. To find what is installed, restart printer to clear the 49 error and then printer a configuration page. On the upper left hand side of the config page you will find the firmware revision listed. If it is not 02.120.3 then follow instructions below. You can print a config sheet by using the up or down arrows to change the menus until it displays information. Press checkmark and then on the next menu use the up/down arrow till you find configuration sheet and press checkmark again. You may need to ensure that there are no print jobs pending so that the printer does not have another 49 error while you are trying to do this.

Firmware upgrade instructions:

Click here to access HP site where you will find the lastest firmware revision. If you are using Windows, download the first option which is the EASY INSTALL. Run the file once downloaded and it will automatically start and confirm which printer you want to upgrade.

Mar 13, 2011 | HP LaserJet P3005d Printer

2 Answers

The error "49. FF05 SERVICE ERROR" is displayed on


If the error can be reproduced, use the following sections of this document:
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate error If the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific error The error has been narrowed down to a specific feature.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

Oct 26, 2010 | HP LaserJet P3005d Printer

1 Answer

I have unplugged and replugged, shut down and restarted my printer but the FF05 Service error prompt for my HP Lasejet4250tn wont go away. suggestions?


I have been through the service manual, and googled the FF05 error. I could not find it anywhere except with a 49 in front of it. 49.FF05.
Power off the printer and then loosen the two screws for the JetDirect card. Pull the card out about 1/2". Now power on the printer and see if the error comes back. If it doesn't, print out a config sheet. If still no error power off and plug in the jetdirect, power on and if the error comes back, get a new jetdirect card.
Now if you get the error with the jetdirect removed, remove the rear left side cover(as you stand at the rear of the printer. This will expose the formatter. Open the formatter door. There is a latch at the front of the formatter, pull it out and the door will swing open. See if you can see a memory DIMM in there. If yes, power off and then remove the DIMM or DIMMs(depending on your memory size). Power up and see if the error comes back. If yes, there is one more thing to try - NVRAM initialization before replacing the formatter. DIMMs arn't $500.
Get back to me after you try the stuff mentioned above, if you still get the error.

Mar 11, 2010 | HP LaserJet 2420dn Printer

1 Answer

49.FF05 SERVICE ERROR


A critical firmware error has
occurred.
Try following these steps -
1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

Jul 14, 2008 | HP LaserJet 2420 Printer

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