Question about Philips Magnavox 27MS343S 27" TV

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Magnavox 19 inch television floor sample tube went out

I bought a 4 yr warranty on a television a year ago from best buy and the picture tube is going out. what should I do?

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  • 6ftsoccermom Jul 01, 2008

    I called during the time I e-mailed you. I did not have a copy of the warranty from 02-07 when I purchased the Magnavox 19 inch television, but after speaking with a sales associate who had no problem looking up my warranty and explaining to me that not only did I purchase it for 4yrs but it covered the picture tube and now after I travel to the nearest Best Buy, the television will either be repaired(I do not know how they will fix a picture tube)or they will give me a replacement.

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You'll need to pull out the warranty paperwork and see what it says about repairs. You'll likely need to present the proof of purchase for the warranty along with the machine, for Best Buy to start the process. To be certain you're doing it right, consult the warranty to see what to do. You can void your extended warranty if you take the machine to someone not certified to work on the machine.

Posted on Jul 01, 2008

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Sir I need an estimate value on a magnavox tube 19 inch tv. we were robbed and the tv was completely broken. The insurance co. needs a price. can you help me. Thank you for any help.


Depends which country you're in, but in the UK the value of any 19" cathode ray tube tv (the old bulky ones) is effectively zero as it's difficult to even give them away now. As they're classed as hazardous waste they actually cost money to throw away.

For insurance purposes, buying a good used one including shipping is about £70 and that's also what many used tv shops may charge for a refurbished, guaranteed, ex-rental model with delivery included.

If you have a new for old policy then the value is effectively the cost of the cheapest Philips (or brand equivalent) 19" LCD tv including delivery and installation costs.

Aug 02, 2010 | Philips Magnavox 27MS343S 27" TV

1 Answer

TV picture goes off after 20 minutes


there are bad solder connections on the pictury tube drive module. have it fixed at a repair shop.. the tech will be mystified that you know what the problem was..lol..

Nov 12, 2009 | Standard (CRT) Televisions

1 Answer

Picture on and off


The problem is definitely NOT the tube. Sounds like adry solder joint on the pcb. Only way to find it is to inspect the pcb and resolder. Joints that usually go are where the heavy transformer are seated. Get it sorted else it may arc as it gets worse and burn or..the arcing may blow a component on the board.

Aug 04, 2009 | JVC Standard (CRT) Televisions

1 Answer

Magnavox 19" TV shuts itself off.....won't stay on


I had a similar problem with my Phillips 42 in. LCD HD TV.

Here's the problem. The Power Supply Board. I opened my TV up(warranty was up of course) and found several bad capacitors. Phillips and several other companies were sold capacitors that although were highly rated failed within 5 years because of a lack of preservatives. All sorts of electronic equipment is now being effected due to these defective capacitors.
Solutions?
1. Take it in and have it fixed
2. Open it up, check the board for faulty capacitors(bulged or leaking) Buy a new Power supply board and install it.
3. Remove PSB, remove faulty capacitors and replace with compatible new ones.

Hope this helps

Jun 04, 2009 | Philips Magnavox 27MS343S 27" TV

1 Answer

TV warranty


Hi gince10,

I am sorry to hear that you are having trouble with your television. If you have enough information about the purchase, we may be able to locate the receipt for you. Simply visit your local store or call 1-888-BEST BUY™ (1-888-237-8289) for assistance.

Thank you,
Jason,
Go Ahead. Use Us.

Jun 30, 2008 | Standard (CRT) Televisions

1 Answer

25 inch sanyo tv


If the horizontal lines going through the picture are fine white lines, then I would suspect the picture tube as having a heater to cathode short or some other problem. Since some sets have had a 3 year warranty on the picture tube, you may be lucky unless the labor to replace the tube is more than the set is worth. Sanyo is usually not a good name in consumer electronics anymore, so if you're looking for a replacement I would look elsewhere.

Mar 31, 2008 | JVC AV-32F704 32" TV

1 Answer

27pt9015d/37


to a repair shop, I mean what else can you do but throw it out or pay.ebay

Jan 23, 2008 | Philips 32PT6441/37 32" TV

1 Answer

Magnavox tv problem a green vertcal streak on rt side


Dickson do you have a speaker next to your tv anything magnet will change color it may need demagnatised

Maxol your tv more then likely has a bad picture tube or you have a shorted transistor for green output shorted on CRT board.

ThankYou for using FixYa. Have a Nice Day.

Dec 28, 2007 | Philips Magnavox 27MS343S 27" TV

1 Answer

Black screen, high pitched squeal


A set that has only a 1/2 inch bright line through the middle of the picture, from left to right, has a vertical output IC that is not working correctly. If the 1/2 inch line is in the middle but going up and down, then the horizontal yoke circuit has stopped working. These are problems which should be looked at by a qualified tech, but if the set was purchased 6 months ago then it should still be under the manufacturer's warranty.

Aug 29, 2007 | Philips Magnavox 20MT4405 20" TV

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