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If your Phone service is recording messages, that disconnects your line. You need to have them turn that feature off, OR set the answering machine to answer is less rings, say two or three. If the FAX machine listens to the line, it can still be set at a higher amount of rings, say four, and should still answer any FAX signal as it's sent to the answering machine.
Your system is set to "Announce" mode, where it plays an announcement but does not record a message. You want "Answer" mode, where the system allows the caller to leave a message.
Since you didn't give the model of your VTech system, I can't tell you how to switch modes. Enter the model into the search box at http://www.vtechphones.com/support/general/manuals to download a copy of the manual.
With many Uniden cordless systems the letter "A" indicates that the machine is in announce mode, which plays an outgoing message but does not record any incoming messages. If you want the machine to record incoming messages then you need to switch to the answer mode.
Since you didn't specify the model of your Uniden cordless system I can't tell you how to switch modes. I can suggest you select the model of your system from the list beginning here to download a copy of the manual.
Without knowing the model of your VTech answering system I can't give you a definite answer, but apparently you have your system set on announce instead of record. Enter the model of your phone into the search box at
http://www.vtechphones.com/vtechphones/index.cfm/support/general/manuals/ to download a copy of the manual.
Step 1Begin the recording process by first locating the "Change" button on your answering machine. This button initializes the answering machine for adjustments to the settings of the various features.
Step 2:Locate the microphone on your answering machine and lean towards it until you are about nine inches away.
Step 3:Locate the "Annc" button. Press and hold the "Annc" button until it beeps. Begin recording your message.
Step 4:Watch the message window while you are recording your message. It keeps track of how much time has elapsed since you began recording. You can record a message that is up to three minutes long.
Step 5:Locate the "Stop" button and press it when you have finished recording your message. The answering machine will play your message back at this point. If you are not satisfied with your message, repeat the steps to record it again.
Step 6:Press "Annc" if you want to listen to your message again.
Your system is set to "Announce" instead of "Answer". Since you neglected to specify the model of your VTech answering system I can only suggest you enter it into the search box here to download a copy of the manual to learn how to switch the mode.
Somehow the answering machine was clicked off, but the announcement was on. Therefore I could not receive messages, but my recording was still on as if I was receiving incoming messages. I just played with the various on/off switches till it worked. For me, just plain luck.
I HAVE A VTECH PHONE AND LOST POWER TO IT. AND I'M TRYING TO SET THE ANSWERING MACHINE UP, I CAN'T FIND THE INSTRUCTION BOOKLET AND I CAN'T FIND IT ON THE INTERNET. I HAVE A 5.8GHZ VTECH MODEL IA5874 VTC-IA5874-R. I KEEP GETTING THE LETTER (A) ON THE BASE PHONE AND IT WILL NOT RECORD ANY MESSAGES THAT ARE LEFT. I DID WHAT THE MENU SAID TO DO BUT STILL WONT RECORD ANY MESSAGES, NEED HELP TO WHERE I CAN FIND THE INSTRUCTION BOOK OR HOW TO FIX IT. THANK YOU